Adhering to an established set of personal ethics and sound moral principles; acting with honesty in all situations.

Reliable; deserving the confidence of others.

Standards that govern behavior; not dependent on circumstance.

The condition of having to answer for or be liable for your actions; accepting responsibility for your decisions.

The basic principles that govern your behavior.

The quality of being just as one seems; being open and truthful when communicating.

The ability to make judgments without favoritism or self-interest; engaging in fair competition and creating equal relationships.

Complying with laws and regulations.

Regard or esteem; honoring the rights, freedoms, views, and property of others.

The long-term value of your choices.

When Layla is caught stealing from a department store, the court orders her to do community service. Which consequence of unethical behavior is Layla facing?

An inflated sense of self-importance.

The result of an action.

A difficult situation in which you are required to make a decision.

Instinct; gut feeling.

DeMarcus behaves ethically at his job even when no coworkers or supervisors are watching.

In a(n) _____________, someone could be harmed.

Which is most likely the best solution to an ethical problem?

When making an ethical decision in everyday life, which of the following provides the most useful guideline?

You have two jobs offers, and you're trying to decide which one to accept. Each job has its advantages and disadvantages. You're facing a(n)

How can you show respect for a person you’re speaking with?

Neal has a coworker who doesn't think that bribery is wrong. The coworker is from another culture where bribery is much more accepted, and he tries to convince Neal that it isn't a big deal. Neal is facing an ethical dilemma because of

Thaddeus feels that his job doesn't pay him enough, so he feels like he deserves to take money out of the register every once in a while. Thaddeus is motivated by

Piper looks up to her new boss and tries to learn from her behavior as much as possible. However, Piper knows that some of her boss's actions are unethical. Piper isn't sure if she should follow her boss's example or not. Piper is facing an ethical dilemma because of

Nicole considers stealing because she doesn't think anyone will catch her. Nicole is facing an ethical dilemma because of

Which of the following questions do ethical people ask when they're concerned with viability:

Whitley's ethical beliefs are the same whether she's a work, at school, or hanging out with her friends. Whitley follows

What is one benefit of following ethical principles?

Which of the following is an ethical issue:

Ethical issues deal with ______ choices.

Vivian told her parents she was going to the library when she was really going to the movies. Her parents found out, so now they don't believe her when she tells them where she's going. Vivian is facing a(n)

After Paul gets away with cheating on his Spanish homework, his friends start cheating on their homework, too. This is an example of which consequence of unethical behavior?

Integrity means acting with

At work, a customer gives Shannon an extra $10. Instead of pocketing the money, Shannon lets the customer know he overpaid. Shannon is acting with

Marc keeps his friend's secret instead of sharing it with the rest of his friends. Which ethical principle is Marc illustrating?

Responsibility is a key part of which ethical principle?

Holden's group gets a low grade on a project because he didn't complete his share of the work. He owns up to his mistake and apologizes. Holden is demonstrating

When DeShawn's teacher compliments his work on his group project, he's sure to give credit to the other group members who helped. DeShawn is showing

You make sure everyone working on your group project has an equal share of the work because you care about the ethical principle of

Following your teacher's guidelines is an example of which ethical principle?

If one of your coworkers is treating another coworker unfairly, what is the ethical thing to do?

Ava doesn't agree with her classmate's opinion, but she listens carefully instead of starting an argument or insulting her. Which ethical principle is Ava illustrating?

A producer is some one who

Farms, mines, and lumber companies are examples of

A company that transforms cotton into wearable clothing is considered a

Emilia works for a company that constructs houses and business facilities. Which type of producer does she work for?

Rembert works for a grocery store that buys food from producers and sells it to customers. The grocery store is considered a

The two main divisions of the trade industry are

Determine whether the following statement is true or fales: Trade industries all have the same form of ownership.

Which of the following describes the services offered by trade industries:

Business in trade industries that offer discount prices usually offer

Retailing takes place whenever goods are

Which of the following statements about wholesale trade businesses is true:

What do service businesses sell?

A large retailer feels that it has a duty to contribute to the well-being of society, so it donates a portion of its proceeds to a charity that helps the environment. The retailer is demonstrating

One way in which a business can show its social responsibility is by ____ its profits.

Business can show their social responsibility by contributing to

A socially responsible business will attempt to give customers

Socially responsibility should be part of the objectives of_____businesses.

A business that produces a product should be socially responsible to the____of the product.

The connection between the social responsibility of a business and the community in which the business operates is that the business social responsibility_____the community

One way in which many businesses demonstrate their social responsiblity toward employees is by providing them with

Marcy is ready to buy a new computer, and she has saved up enough money to buy the model she wants. This is an example of

The quantity of a good or service that producers are able and willing to offer for sale at a specified price in a given period of time is

A team of employees is responsible for researching potential demand for a business’s brand-new product. The factor that is most likely to affect demand for this product is the

Which of the following is a factor affecting a product’s utility to the individual customer:

Which of the following determines whether consumers can purchase goods or services:

The price of complementary products has an effect on

For 20 years, Don owned a small grocery store. When several big box stores that sell groceries at discounted prices moved into the area, Don’s sales declined, and he had to close his business. Which of the factors that affect supply affected Don’s business?

A company that transforms cotton into wearable clothing is considered a

What do service businesses sell?

A characteristic of human wants is that they are

Which of the following is an example of an economic want:

An example of a noneconomic want would be the desire for

Which of the following is an industrial good:

Susan is willing to pay a high price for the brand of china that she wants for her home. This china would be classified as a(n) __________ product.

How would a business’s computers be classified?

A car manufacturer receives a shipment of bolts that are going to be used in the production of automobiles. What type of industrial product would the bolts be?

Which is the most important resource?

The benefit that is lost when you decide to use scarce resources for one purpose rather than for another is____________.

_______________ is the economic principle which states that the supply of a good or service will increase when demand is great and decrease when demand is low.

______________ is the point at which the quantity supplied equals the quantity demanded.

An example of an unsought good is_________

An economic "vote" is cast each time a person_______

A student purchased a laptop to use for homework assignments. In economic terms, this computer would be classified as a(n) _______ good.

Each day, a restaurant sends its used linens to a laundry service to be cleaned and pressed. In economic terms, the laundry service would be classified as a(n) ______ service.

Which is a way that Human Resources can become limited?

What is NOT one of the 3 basic economic questions?

A buyer's market is characterized by

A seller's market is characterized by

The market price is

Which is NOT a factor in determining how much you are willing to pay for a product?

Burger King and McDonald’s are examples of

An electronics store charges less for a new television than other electronics stores. The store is engaging in __________ competition.

If a consumer chooses to go to the movies rather than to a pizza parlor, then the movie theater and the pizza parlor are

What type of market structure is most commonly found in a private enterprise economy?

In many places, trash pickup is legally controlled by just one company. This is known as

The automobile industry, the pharmaceutical industry, and the oil industry are all examples of

How do producers answer the economic question of what to produce in a market economy?

The general classifications of business risks are

A union strike that stops production at a manufacturing plant is a(n) __________ risk.

When a rival’s product on the market reduces sales of your company’s product, your company is experiencing strategic risk caused by

Which of the following is a pure business risk:

Carefully selecting goods or services to sell is an example of handling business risks by __________ the risk.

Businesses can protect themselves from the risk associated with lost shipments by

Alex owns a guitar, several books, and a telescope. Alex’s possessions are examples of

                In a private enterprise economic system, consumers can choose from a variety of products as a result of

The economic basis for the private enterprise economic system is

One of the differences between private enterprise and other types of economic systems is that in other systems, workers

For which of the following do workers compete in a private enterprise system:

One of the benefits of economic freedom is that it provides individuals with

In business terms, what is profit?

Which activities are likely to increase a firm’s profit?

Which of the factors that affect profit are usually able to be controlled?

If no profit is generated for an extended period, a business must

Business owners are usually interested in net profit because they want to know what they can

Which of the following types of economic systems adopts the fewest new ideas or improvements:

The most common medium of exchange in modern economic systems is

A major problem for individuals and private businesses in a socialist command economy is

Communist command economies are most likely to experience which of the following problems:

In a communist command economy, who decides how the economic questions will be answered?

What type of economic system is used in the United States?

A business can be described as a(n)

A business that exists to fulfill a specific mission or undertaking is called

a __________ business.

Every business must accomplish which of the following:

Which of the following represents a primary business activity:

Financial analysis occurs when a business

Within a local pizza shop, financial analysis is most likely used to

Which of the following activities demonstrates human resources

management:

Janelle’s Creative Supplies is opening an additional location on the

other side of town. To successfully operate the new location, Janelle

primarily needs

Which of the following activities demonstrates information management:

TeJuan’s Fishing Shack demonstrates effective information

management by

Which of the following activities demonstrates the primary

business activity of marketing:

Which of the following behaviors best describes the primary

business activity of operations:

Making sure that a business has enough of a product in stock

without having too much on hand is the goal of

Which of the following behaviors demonstrates the primary

business activity of strategic management:

For the long-term success of the business, Stacey’s Coffee House

has decided to add a self-serve laundromat. Which of the following

behaviors describes the business activity that Stacey’s Coffee House

was likely engaged in before making this decision:

Which of the following demonstrates the interrelationship among

primary business activities:

Franco’s Bread Shop is introducing a new type of sandwich bread

to the community this week. Which of the following describes the

business activity that the bread shop will likely partake in before the

release:

When the Pretty Pictures framing business underwent internal

restructuring last year, how would its primary business activities have

reacted?

When Caring Companions and Smiling Pets merged two years

ago, what was the most likely effect on the primary business activities of

both companies?

An example of performing business activities in an “out of the

ordinary” way is when a business

Which of the following is an example of an employee-assistance program?

Which of the following is a reason that the role of HR management is changing?

What should you do if a customer is being difficult or demanding?

Which of the following is a true statement regarding positive customer relations?

Which of the following WOULD NOT help salespeople create positive customer/client relations?

What is a factor that affects a business's relation with its customers?

Why should managers know how to do the work of the workers they supervise?

What is the number one rule of customer relations?

____________ are advantages or payments employees receive in addition to their wages (e.g., sick time, holiday pay, health insurance).

If you have the ability to see the “big picture” and think about how things will work together you have ____________.