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WorksheetsAPLLIED INFORMATION SYSTEM IN HOSPITALITY
Total questions: 20
Worksheet time: 33mins
Room Discrepancies occur when there is a conflict between the Front Desk and Housekeeping’s occupancy rate of the hotel.
TRUE
FALSE
Business-to-business (B2B) is a transaction or business conducted between one business and another, such as a wholesaler and retailer.
TRUE
FALSE
FIT are normally guests who made travel arrangement using packages and travel itinerary that travel agent offers
TRUE
FALSE
Room tax is an added price to a hotel room imposed by the city or country based on where the hotel is located.
TRUE
FALSE
Boutique Hotels are smaller luxury hotels that separate themselves from large competitors by their service and product offering.
TRUE
FALSE
Folio is an overview of a guest’s hotel account including all charges and payments made, stored at the restaurant cashier department.
TRUE
FALSE
Global Distribution System (GDS) is a computer software company that provides customers with database for airplane, hotel, and car reservations.
TRUE
FALSE
No-Show is a term for reservations where the confirmed party cancel or change the booking.
TRUE
FALSE
OTA is an acronym for Online Travel Agent/Agencies such as AMADEUS and GALILEO.
TRUE
FALSE
Public Management System (PMS) is software that hotels use to manage all operations.
TRUE
FALSE
Please define Room Management Module
Please define Restaurant Management System
Please define Computer-based Reservation System
Please define Call Accounting System
Please define Energy Management System
Please define Electronic Locking System
Please define Guest Accounting Module
Please define Internet Distribution System
Please define Table Management System
Please define Management Information System
