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DINING

Total questions: 25

Worksheet time: 16mins

Name
Class
Date
1.

This is the area where customers consume their food.

a)

Dining Area

b)

Lobby Area

c)

Counter Area

d)

Hallway

2.

What do we use in wringing mop heads?

a)

Mop Wringer

b)

Mop Bucket

c)

Mop Holder

3.

TRASH COMPACTOR is used to mash the contents of the garbage bins.

a)

True

b)

False

4.

What is the standard Attending the table time for Project wash stores?

a)

45 secs

b)

40 secs

c)

30 Secs

5.

Make sure to place CAUTION WET FLOOR signage before, during ad after mopping.

a)

TRUE

b)

FALSE

6.

We use GREEN mop heads in the Restrooms

a)

TRUE

b)

FALSE

7.

The chemical dilution for All Purpose Cleaner/ KLIN 365 for dining is

a)

1 packet APC: 20 Liters water

b)

1 packet APC: 16 Liters water

c)

1 packet APC: 22 Liters water

d)

1 packet APC: 10 Liters water

8.

We use (a)   mop head in cleaning the dining, counter, and MT office.

9.

Dining Crew may be assigned to take orders from the line during peak hours.

a)

True

b)

False

10.

____ _______ is done if there are food and drink spillages, visible shoe marks on the floor and other related dirt accumulation.

(a)  

11.

In Jollibee, we should (a)   the customer whenever we encounter them. This is also the step 1 of a dining crew.

12.

This is the area in front of the counter where customers line up to give and receive their orders.

a)

Dining Area

b)

Lobby Area

c)

Counter Area

d)

Hallway

13.

The Chemical Dilution of SUPRA is

a)

1 sachets: 10LWater

b)

2 sachets: 10LWater

c)

2 sachets: 20LWater

d)

2 sachets: 20LWater

14.

The Chemical dilution for All purpose sanitizer is

a)

1 Sachet APS: 10 L

b)

1 Sachet APS: 20 L

c)

2 Sachet APS: 20 L

d)

2 Sachet APS: 10 L

15.

They are the most important person in the store

a)

Customer

b)

Manager

c)

Owner

d)

Team Leader

16.

Replacement of Glue boards can be done during operating hours.

a)

True

b)

False

17.

________________ starts after the customer laves the table and ends when the dining crew approaches and attends the table for bussing

a)

Turn Around Time

b)

Bussing Time

c)

Attending the table Time

d)

Queueing Time

18.

This is used to scrub Glass panel during cleaning

a)

Squigee

b)

Window Scrubber

c)

Towel

d)

APC

19.

Jollibee’s brand of Personalized Service is characterized by

a)

Hospitality

b)

Urgency

c)

A and B

d)

None of the above

20.

Sweeping of driveways and parking lots should be done every hour or as needed

a)

True

b)

False

21.

In sweeping big floor areas, divide it into (a)  

22.

The following are examples of non-biodegradable except:

a)

Catsup packet

b)

Burger wrapper

c)

Paper towels

d)

.Pie boxes

23.

Clean the liquid waste receptacle when:

a)

It is already 3/4 full

b)

It is already 1/4 full

c)

None of the above

d)

All of the above

24.

The standard Attending the Table Time for Non-wash stores is (a)   .

25.

Place the (a)   inside the non-biodegradable wastes bin for liquid wastes.