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WorksheetsPC Pro Unit 8
Total questions: 71
Worksheet time: 35mins
A new computer has been added to the sales department and needs to be joined to the CorpNet domain.
Which of the following System Properties settings must you use to make the change?
System Properties > System Protection
System Properties > Computer Name
System Properties > Remote
System Properties > Advanced
You want to create a tree of organizational units (OUs) that can adapt to the rapid growth without re-organizing the OU structure in the near future. You also want to be able to easily assign rights to certain network resources based on departmental organizational roles.
Organize the OUs at the top level by employee and resource; then assign specific rights to each user.
Organize the OUs at the top level by resource and office (country); then assign specific rights to each user.
Organize the OUs at the top level by office (country); then use group accounts to help control resource rights.
Which of the following is a valid distinguished name for the MarketSpace common domain name?
You are the owner of a small startup company that consists of only five employees. Each employee has their own computer. Due to the type of services your company offers, you don't foresee the employee count increasing much in the next year or two. As a startup company, you want to keep costs low and facilitate easier file sharing and internet, printer, and local network resource access.
Which of the following would be the BEST implementation for your business?
A tree
A domain
A workgroup
Administrative Templates are Registry-based settings that you can configure within a GPO to control a computer system and its overall user experience.
Which of the following can you do with an Administrative Template? (Select two.)
Restrict access to Control Panel features.
Allow users to run only the files you specify.
Control notifications.
Determine who can add trusted publishers.
A user has complained about not being able to remove a program that is no longer needed on a computer. The Programs option is not available in Control Panel.
You suspect that a policy is enabled that hides this option from the user. But after opening the Local Group Policy Editor, you see that the policy to hide Programs is not configured. You know that other users in this domain can access the Programs option.
Where should you look next to determine whether the policy is enabled?
GPOs linked to organizational units that contain this user's object.
GPOs linked to the domain that contains this user's object.
The Local Group Policy.
You manage a workstation that is not part of a Windows domain. Users on this computer should not be permitted to download applications from the Windows Store.
Which administrative tool can you use to enable a policy that turns off the Store application for all users on this computer?
Settings
Programs
Windows Firewall
Local Group Policy Editor
You have recently purchased a third-party application and installed it on your workstation. However, after doing some maintenance work on the users and groups on your Windows system, the application begins to display error messages each time you try to run it.
What is the MOST likely cause of the issue?
You switched from a domain account login to a local login.
You assigned the wrong permissions to your user account.
You deleted a group that was created by the third-party application.
A user calls to report a problem. She is trying to install an application on her new Windows 11 system, but the installation will not proceed. Her user account is a member of the Users group.
What is MOST likely causing the installation issue?
Her group membership does not allow her to install new software.
She is not using an app from the Microsoft Store.
She is not a member of the Power Users group.
The application is incompatible with Windows 11.
Which of the following is true of groups on a Windows system?
Users can log on as the group and have all the assigned access rights.
A group allows multiple users to share a single logon.
Group members have the access rights that are assigned to the group.
Users and local resources, such as printers and shared folders, can be made members of a group.
Which of the following must be set up before you can register a facial or fingerprint scan for your account?
Password
Picture password
Security key
PIN
What is the MOST likely reason that you have not been locked out after several failed PIN login attempts?
You have failed to set up both your TPM chip and BitLocker for lockout.
Your laptop has a TPM chip, but you have failed to set up BitLocker for lockout.
You have set up BitLocker for lockout, but you have also failed to set up your TPM chip.
Your laptop does not have a TPM chip, and you have not set up BitLocker for lockout.
Which Active Directory service simplifies how users log in to all the systems and applications that they need?
PIN
Workgroup
Domain
SSO
Which of the following Windows 11 options lets you associate your local user account with an online Microsoft account?
Sign in with a Microsoft account instead
Manage my accounts
Users and Groups
Family & other users
What does Windows 11 do when you log in with an administrator account with elevated privileges?
Notify you that you have administrative privileges.
Assign you a user and an administrator token.
Assign you a unique administrator token.
Use your credentials to assign you administrative privileges
You want to configure User Account Control so that you see the permission prompt only when programs try to make changes to your computer (not when you make changes). You do not want the desktop to be dimmed when the prompt is shown.
What should you do?
Configure UAC to Always notify.
Configure UAC to Never notify.
Disable the Secure Desktop.
Disable UAC.
Which of the following protocols provides authentication and encryption services for VPN traffic?
L2TP
SSL
IPsec
Which of the following key steps should you take to implement a VPN configuration?
Configure the browser to send HTTPS requests directly to the Wi-Fi network without going through the VPN connection.
Configure the browser to send HTTPS requests through the VPN connection.
Configure the VPN connection to use IPsec.
Configure the VPN connection to use PPTP.
Which of the following VPN protocols was developed by Cisco and can be used to route any Layer 3 protocol across an IP network?
GRE
SSL
L2TP
You want to use a VPN tunneling protocol that can encapsulate other LAN protocols and carry the data securely over an IP network.
Which of the following protocols is suitable for this task?
PPTP
PPP
NetBEUI
Which of the following was developed by Microsoft as one of the first VPN protocols and supports only TCP/IP?
SSL
IPSec
PPTP
What is a VPN's primary purpose?
Allow remote systems to save on long-distance charges.
Support the distribution of public web documents.
Support secure communications over an untrusted network.
Which of the following statements about an SSL VPN are true? (Select two.)
Provides message integrity using HMAC.
Uses pre-shared keys for authentication.
Encrypts the entire communication session.
Uses port 443.
Which of the following protocols can your portable computer use to connect to your company's network via a virtual tunnel through the internet? (Select two.)
L2TP
PPTP
VNC
RDP
Your organization employs a group of traveling salespeople who need to access the corporate home network through the internet while they are on the road. You want to funnel remote access to the internal network through a single server.
Which of the following solutions would be BEST to implement?
Screened subnet
VPN concentrator
Host-to-host VPN
While on a business trip, an employee accesses the company's internal network and transfers files using an encrypted connection.
Which of the following digital security methods is the employee MOST likely using?
Firewall
DLP
VPN
Which user type is the Windows Beta channel recommended for?
Admins
Commercial Users
The Average User
Which of the following tools can manage bandwidth usage and deployment times for updates?
Window Server Update Services
MS Endpoint Config Manager
Windows Update
Which of the following Windows Update options releases updates as soon as they are available to the public?
Windows Insider
General Availability Channel
Windows Server Update Services
General Grievous Hello There Channel
Which of the following terms describes a Windows 11 operating system patch for a desktop that targets a specific problem and is released on a short-term, periodic basis?
WAAS
Targeted Software Patch
Hotfix
Service Pack
Which of the following actions directly improves system security on a Windows workstation?
Regular restore points
Password reset disk
Robots with lasers
Install the latest updates
You want to make sure that you always have the latest patches installed on your workstation for an order entry application created by the DataComLink corporation.
What should you do to ensure this? (Select two.)
Configure Windows Update to download and install updates automatically.
Configure the application to automatically download and install updates as they are released.
Check the DataComLink website regularly for patches and updates to the software.
Download any patches from the company as you are notified of them.
You would like to set Windows Update to delay updates for a week. Which of the following Windows Update settings would you use to configure the delay?
Advanced Options
Pause Updates
Update History
You work for a large company as the IT administrator. With the many external attacks being perpetrated in the form of security breaches, you are concerned that your Windows 11 computers may be vulnerable. You also want to ensure that Windows is using the latest features.
Which of the following would BEST protect your computers?
Windows updates
Antivirus Updates
Hinge the updating made to be deleted
An administrator configures the Time Machine application on macOS computers and develops scripts that use the tar command on Linux computers.
Which of the following best practices is the administrator following?
Scheduled disk maintenance
Driver and firmware updates
Patch management
Scheduled backups
ou need to back up user data on a Windows 11 system. The computer has a single SSD storage device installed that contains both the Windows operating system (in C:\Windows) and user profile data (in C:\Users). You plan to do the following:
Use Backup and Restore to back up user data.
Run the backup automatically every night at 11:00 p.m.
Store the backups in the C:\Backups folder.
Include a system image in each backup.
Will this configuration work?
No, system image backups can't be scheduled with Backup and Restore. You must run them manually.
No, Windows 11 does not include the Backup and Restore utility. You must use File History instead.
No, backups created with Backup and Restore can't be stored on the drive that contains the information being backed up.
Yup
Backs up all files (even those that have not changed).
Full
Incremental
Differential
Synthetic
Backs up every file that has changed since the last full or incremental backup.
Full
Incremental
Differential
Synthetic
Backs up every file that has changed since the last full backup.
Full
Incremental
Differential
Synthetic
Compares the data found in the last full backup with the current content and uploads only the changes.
Full
Incremental
Differential
Synthetic
Why should you store backup media offsite?
To reduce the possibility of theft.
To improve the efficiency of the restoration process.
It is required by government regulations in the USA.
To prevent the same disaster from affecting both the system and its associated backup media.
You work as the IT administrator for a small startup company. Lily's computer has two internal hard drives and runs Windows 11. She is concerned that she may accidently delete a personal file or that her primary hard disk may fail at some future time, causing her to lose her personal files.
She has come to you for suggestions about how to protect her files. Due to the size and revenue of this startup company, resources are somewhat limited.
Which of the following would BEST protect Lily's files?
Purchase a third-party backup software program.
Configure scheduled disk maintenance.
Back up her files using File History.
Create a network share to which Lily can copy her files.
Which of the following describes the grandfather backup in a grandfather-father-son (GFS) rotation scheme?
A full backup that is stored onsite.
An incremental backup that is stored onsite.
A full backup that is stored offsite.
An incremental backup that is stored offsite.
Which operating system uses the Time Machine backup program?
MacOS
MacOS
MacOS
MacOS
Which remote access solution is built into MacOS?
Remote Desktop
Quick Assist
Screen Sharing
You want to be able to monitor the health and connectivity of some of your laptop fleet used by traveling sales people...
RMM
MSRA
Desktop management Software
Which solution provides FULL access to the desktop GUI of a Windows system?
Remote Assistance
Remote Desktop
Telnet
Which TWO actions will BEST secure your Video Conferencing Software?
2 factor authentication
Strong Passwords
Recording
Waiting room features
Disable unused software
You want to access data on your office computer while in other parts of the building. Which groups should your account be in?
Users
Power Users
Remote Desktop Users
Administrators
A level 1 support specialist escalated an issue to you. You try to log into the problem computer with RDP, but can't. If everything is in the correct config, what is likely the issue?
Computer is off
Level one specialist is still connected
You receive a help desk ticket from a user at another location. They need help installing a driver. Best solution?
Drive over there.
Establish a Remote Desktop Connection and update it
Tell the user to wait until you are at their location.
Remote user submits ticket but you can't understand what is causing problem. Best solution(s)?
Drive over and watch the user recreate the issue.
Use a Remote Assistance connection and watch.
Use Quick Assist and watch.
Which of the following is true of Remote Assistance
The remote user initiates the session.
The user initiates the session.
Only one user is logged in.
Rachel wants to use Screen Sharing to let the sys admin access her Imac. The admin can't do it from their iMac. Most likely issue?
VNC viewer not enabled.
Observe mode not enabled.
admin is not on "Specific Users Only" list.
What port number does Remote Desktop Protocol (RDP) connect on?
3389
8675
309
What tool can you use to create a full system image of your Windows drive?
Backup and Restore
Windows Installation Media
Recovery drive
System Repair
However, you are experiencing problems using an application and are deciding whether or not to use the Reset this PC option to remove the application and try re-installing it.
What can you expect to happen if you use this option? (Select two.)
The laptop will be reset to the factory defaults.
You are given the choice to keep your edited images.
The laptop will be reset to the last restore point.
You can choose to remove only the application.
You are an IT technician for your company. Fred calls you to complain that every time he opens his internet browser, the default home page has been changed to a site he is not familiar with.
You suspect this change is being caused by a malware infection on his system. However, after you run antimalware and antivirus software on Fred's system, it is still having the same issue.
Which of the following would be the next BEST way to remove the malware?
Format Fred's disks and perform a clean installation of the operating system.
Purchase a new disk and deploy a backup image of Windows.
Restore Fred's computer back to a previous restore point.
Perform an image deployment from a backup image to restore Fred's computer to a known good point.
Micka, a tech-savvy employee, tried to upgrade her computer from Windows 10 to Windows 11 from the internet. Something went wrong during the upgrade, and Micka's computer will no longer boot to Windows. She has brought her computer to the IT department for you to repair.
You have tried to repair the computer, but you are unable to get it to boot to Windows.
Which of the following methods would be the QUICKEST way to get Micka's computer back to its original Windows 10 operating system?
Connect her computer to your external flash drive and install Windows 10 from the data it contains.
Restore her system using the recovery partition.
Download and reinstall Windows 10 from the internet.
Using the Windows 10 DVD, perform an upgrade.
While running a presentation editor on your Windows 11 laptop, your computer locks up. When you try powering on your computer, Windows 11 will not start.
Which of the following tools should you use FIRST to try and resolve the issue?
Startup Repair
Recovery Drive
Backup and Restore
Restore Files
Which of the following is true about System Restore?
System changes made since the restore point was taken are undone.
Device drivers installed since the restore point will not be affected.
User data will be affected.
If the restore freezes, you can cancel the restore process.
You have just finished installing a new Windows Update when your computer locks up. What should you do first?
Run a System Repair
Complete a System Restore
Uninstall the Windows Update
Reset your PC
Which of the following actions occur during the Pre-EFI Initialization (PEI) stage of the UEFI boot process? (Select two.)
The EFI boot manager initializes.
Power is supplied to the CPU.
The CPU and chipset are verified and fully initialized.
System memory is initialized, verified, and allocated.
Which option is the first process that runs once a computer is powered on and the CPU loads the BIOS?
Winload.exe
WININIT
POST
Boot Loader
You have been troubleshooting startup errors on your Windows 11 computer by undoing recent changes, such as rolling back device drivers for a local printer and new graphics card while in Safe Mode.
However, the changes you are making are not resolving the startup errors.
Which of the following steps will MOST likely help you to find the specific cause of the error without the need to re-install Windows?
Disable automatic restart on system failure.
Launch and use the utilities provided in the Recovery Environment.
Disable and then enable devices and services one by one.
You have booted your Windows workstation in Safe Mode and enabled boot logging. To which log file is the boot logging information now written?
Ntbtlog.txt
Bootlog.txt
Boot.log
You experience startup errors after you install a new device.
What should you do FIRST to resolve the issue?
Boot in Safe Mode and disable all unnecessary devices.
Boot in Safe Mode and roll back the driver.
Recover the system image.
Marcus was attempting to edit some registry settings on his Windows 11 system. Now, when he tries to boot his system, it hangs after the Windows splash screen is displayed.
Because he cannot boot to Safe Mode, he boots the system from the Windows installation disc and accesses the Recovery Environment.
Which Recovery option should Marcus use FIRST to help resolve his boot issue?
System Restore
System Restore
System Restore
System Restore
You are troubleshooting a Windows 11 system that won't boot. The system appears to initialize just fine, and POST completes correctly.
However, Windows does not load, and an error message is displayed on the screen, indicating that the operating system is not found. You determine that the Master Boot Record (MBR) is corrupt.
To fix the issue, you perform the following steps:
Boot the system from the Windows 11 installation DVD.
Access the Recovery Environment.
Open a Command Prompt window.
Enter the command that you should run at the Command Prompt to address this issue.
(a)
Your Windows 11 system powers on, but there is no image on your display.
You have already checked to make sure that the monitor is connected properly to the computer, is plugged in, and is turned on.
Which of the following is the BEST next step you should take to try to resolve the issue?
Verify that the BIOS/UEFI is configured to use the correct video adapter.
Use System Restore from Safe Mode to select a working restore point.
Boot the system from the installation disc and repair the system.
Check the motherboard documentation for information on beeps.
Your system hangs immediately after the BIOS information is shown and displays an error loading operating system error message.
What is the MOST likely source of the problem?
Inaccessible boot disk
Corrupt MBR or partition table
Corrupt boot sector
