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WorksheetsTools Part1 & New Subscription
Total questions: 10
Worksheet time: 5mins
Any customer can call us only on 19777 & 111 :
TRUE
FALSE
If any customer need to subscribe with us we should check the following :
Check availability
Land line bills and Check availability
Land line bills
If customer is only above 65 years old, CCA will consider him eligble for Door to Door :
TRUE
FALSE
Start speed for Super up to 30 is :
8 Mbps
2 Mbps
5 Mbps
Corporate Customer want to cancel corporate deal subscribtion CCA Action will be …?
Create TT + Inform CST 1 D SLA
Direct Customer to Branch + Create SR
Direct Customer to his SPOC + Create SR
Postpaid One invoice Bill cycle is …. ?
Day 1 from each month
Day 16 from each month
Day 1 or Day 22 from each month
We can search on matrix using Adsl number only:
FALSE
TRUE
From which tool CCA can check Port type :
Matrix
OSS
OM
Any customer can subscribe on Option Pack or family filter service now :
TRUE
FALSE
Customer can transfer from WE to Orange twice per year:
TRUE
FALSE
