WorksheetsLIE - Problem Solving & Decision making
Total questions: 13
Worksheet time: 12mins
Why do leaders avoid making decisions?
§Fear of being wrong
§Fear of change
§Lack of awareness
§Avoiding responsibility
§Has got enough information
The Importance of Problem Solving & Decision Making
§Enables an organisation to move forward
§Creates a strong team spirit
§Boost Customer confidence
§Ensures individual continuous growth
The Problem solving and Decision Making Process
What Exactly has to be solved
Identify Issue
What are the Alternatives
Undertake Analysis
What are the pros and cons
Evaluate Options
Which alternatives is the best
Identify choices
What action needs to be taken
Implementation plan
Generate ideas and collecting information:
• (a)
(b)
(c)
(d)
Sources of Information
§Previous figures
§Competition
§Industry knowledge
§Publications
§Internet
Match the following, Six Thinking Hats
§focusing on data
White
§dealing with emotion
Red
a negative perspective
Black
§a positive perspective
Yellow
a creative perspective
Green
Match the following, The 2x2 Matrix
Why Bother?
Difficult to implement
Low impact
High Payoff
Difficult to implement
High impact
Low Hanging
Fruit
Easy to implement
Low impact
Quick Hit
Easy to implement
High impact
During Implementation, the below points are recommended :
§Presenting the idea
§Preparing an action plan
§Setting a deadline
§Delegating actions
§Scheduling follow- up
Decision making and Problem Solving go hand in hand.
True
False
Maybe
What is the similarities between problem solving and decision making?
Analysis
Critical Thinking
Alternatives
Evaluation
A key role in management and leadership positions is deciding which problem to treat as a less priority.
True
False
Maybe
Problems can be:
short-term
medium-term
long-term
All three
What is a brainstorming?
Is a process of working through details of a problem to reach solutions and this ensures that you deal with the real problem – not its symptoms.
Is a Gap between current situation and desired situation, something hard to
understand and to deal with.
It is probably the most popular method of generating ideas.
This is the first
filter of your solutions. This will help
you to take go/no go decisions
This list is the second filter. Its presence in your solution will be preferable but if it is not present, so no harm will happen.
