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Empathy

Total questions: 18

Worksheet time: 16mins

Name
Class
Date
1.

An interpersonal skill that allows you to connect with other people.

a)

Sympathy

b)

Empathy

c)

Patience

2.

When I see that my friend is sad about something, I easily feel sad as well.

a)

SHOWS EMPATHY

b)

NO EMPATHY

3.

Instead of encouraging my friend who failed the exam, I chose to celebrate because I topped the exam.

a)

SHOWS EMPATHY

b)

NO EMPATHY

4.

When a friend or family member is sad, my actions let them know I understand like a hug.

a)

SHOWS EMPATHY

b)

NO EMPATHY

5.

I find it easy to put myself in somebody else’s shoes.

a)

SHOWS EMPATHY

b)

NO EMPATHY

6.

It means making others feel that we understand their feelings and thoughts through our words and actions.

a)

SINCERITY

b)

SYMPATHY

c)

EMPATHY

7.

To show empathy, be a good and active ______________ .

a)

judger

b)

listener

c)

talker

8.

To show empathy, you need to ____________________________ .

a)

discourage them

b)

criticize them

c)

encourage them

9.

It is one of the most effective ways you can demonstrate empathy to other people.

a)

Making judgment

b)

Listening

10.

Practicing empathy makes you a more caring person and better friend.

a)

TRUE

b)

FALSE

11.

What does empathy mean?

a)

The ability to understand someone else's feelings

b)

Sharing toys

c)

Talking to friends

d)

Asking someone to play

12.

What is the boy feeling is his ice cream fell off his cone?

a)
b)
13.

How would a person feel if another person said hurtful words?

a)

frustrated

b)

upset

c)

angry

d)

all of these emotions

14.

What could you do at recess if you see someone who is sad because of other people?

a)

Get a recess teacher if the situation is serious

b)

Ask them to play with you

c)

Tell the other people to be nice to them

d)

All of these would be good options

15.

Why is it important to be kind?

a)

Kindness doesn't matter

b)

I don't know

c)

Kindness helps others feel good about themselves

16.

Scenario 1:

Charlie just had an accident and due to this lost his job, and is threatening to cancel the subcription but he wants to continue with Freshly, and asked for any promos or discounts available.


How can you empathize with him and what will be your advice?

4 lines
17.

Scenario 2:

Berlin is on a special diet due to a medical condition.

He received 2/6 meals that will expire in 2 days.


What will you do if Berlin refused to accept the accommodation offered and insisted on complaining about the expiration date?

4 lines
18.

Scenario 3:

Jackie contacted support because he recently sent a Gift Card to his daughter who lives in a different State, and she did not receive the box of meals.

Existing customer


How can you empathize with him and what actions would you take?

4 lines