WorksheetsCh. 8
Total questions: 16
Worksheet time: 8mins
What is Chapter 8 about?
The Political Frame
Working in Groups
Sociotechnical Systems
Calculus
How do people's prior experiences affect their performance in an organization?
They often mirror similar behaviors in the workplace
They don't
They usually pick up new behaviors and qualities
Nebraska
Which of these did Argyris stress as a basic managerial skill?
Controlling Others
Self Awareness
Interpersonal Competence
Flight
What does Model I assume about organizational relationships?
They're helpful
They're dangerous
They increase productivity
They're the most important part of operation
Which of these is part of Model II?
Emphasize Common Goals
Communicate Openly
Combine Advocacy and Inquiry
Congress
Which of these is a peril of Self-Protection?
Critical Information Never Reaches Decision Makers
Managerial Overconfidence
Increased Efficiency
Snakes on a Plane
What is skilled incompetence?
Hiring the wrong workers
Using skills to produce the opposite of what was intended
Putting unskilled workers in difficult roles
Being good at being bad
What is emotional intelligence?
Awareness of yourself and others emotions/ relationships
Customer service skills
A part of your IQ score
There is no such thing
How many dimensions of emotional intelligence are there?
3
4
5
27
Which of these is NOT a dimension on the Myers-Briggs Type Indicator Test?
Introversion v. Extroversion
Sensing v. Intuition
Thinking v. Feeling
Desire v. Ability
Perceiving v. Judging
What does the Big 5 Model convey more strongly than the Myers-Briggs Test?
Value Judgements
Religion
Gender
Profession
How many levels do groups typically operate on?
2
3
4
A billion
What helps individuals in a group get work done and optimize each member's resources/ strengths?
Informal Roles
Enthusiasm
Networks
Formal Leadership
The International Space Station
What is collective IQ?
How some teams do better than others at different types of tasks
The total of group members' IQ scores
A group's average IQ
Groups with more informal ties...
Are less successful
Take longer to be productive
Are very poorly dressed
Are more effective and longer lasting
What does the book say about leadership in groups?
There is always a single leader
Groups have no leadership
There is no individual leader, but members lead according to their strengths
