Every culture observes the same rules of etiquette.

At a correctly set table, it is proper to start with the piece of flatware of each type that is farthest away from your plate.

The best place for your cell phone to be during a formal dinner is on the table.

In a situation where you are unsure of how to introduce someone, it is best to not introduce them at all.

Personal habits that annoy and irritate others.

Another name for silverware

A person who is having a party is called...

A set of rules that are polite and good manners

The way someone is behaving towards someone or something

When eating soup

When a serving implement such as a ladle, serving fork, or spoon is provided,

Which is considered acceptable at the table?

Appropriate table conversation may include

If you need to get the person waiting on your table during a meal you should

An example of a quick service restaurant is

The arrival stage of guest cycle the employee's perspective is

The Guest Cycle of Food and Beverage departure stage for the employee is

In order for the menu to be successful it must meet the guest's

The french fries are too ____________.

Business of making and serving prepared food and drink.

Provides customers with convenience, speed, and basic service at low prices.

Which napkin fold is the fanfold?

Those are jobs positions in a restaurant

A banquet service offers food, drink and atmosphere for events.

The F&B Services staff needs to conduct themselves with very positive, energetic, and friendly gestures.

It refers to glass and drinkware items.

In welcoming guest, you should address the male guest first.

Guests with reservations should always be given more preference than walk-in guests.

Offer assistance such as taking their umbrella or coat/ jacket.

Arrange the procedures for seating guests in correct order:

1. Serve water, the starters or present the menu

2. Escort and lead the guest towards the table

3. Waitstaff’s self-introduction

4. Seat the guest

Present the menu to the guests from the _____-hand side.

_________ is the information regarding all the food and beverage items available in the establishment.

Serves normally take customers orders selected from menus of their equivalent then deliver the food to their seated table.

Customers are situated away from a normal dining area, typically in a hotel room.

Presentation nf service of food by staff from oval flat or dish from left.

How many seconds should you wash your hands?

To prevent food contamination, mix raw and cooked food on the same shelf in the refrigerator

Use cloth or apron to dry your hands

To prevent food contamination, keep hands clean at all times

Helps servers work efficiently and reduce the distance to collect these items

Where do I put the water glass?

Salad and bread should be served on the ___________ of the guest

To avoid burn hand when serve hot plate, server should use___________.

Soiled napkin should be only use once by the guest.

___________ should place at the left side of the table setting.

Label the food and beverage establishment with the corresponding category below.

Establishment: McDonald's

Which of the following is a platter service procedure and/or technique use to serve food to guests?

HACCP is an acronym for:

What do you call a person who mixes and serves the drink in a bar?