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WorksheetsOM - Module 03a Reviewer - Product and Service Design
Total questions: 62
Worksheet time: 34mins
What functional interactions does the following activity entail:
Construct and test prototypes.
Marketing
Operations
Accounting/Finance
Engineering
What are the 3 R's? (pina= a, b, c)
(a)
The purpose of these programs is to reduce the dumping of products in landfills or third-world countries which converts materials into hazardous air and water emissions and generates toxic ash.
End-of-Life (EOL) Programs
Cradle-to-Grave Assessment
The Three Rs
Not Stated
This is also known as the life cycle analysis.
End-of-Life (EOL) Programs
Cradle-to-Grave Assessment
The Three Rs
Not Stated
A strategy wherein a firm listens more to its local customers and act on it. (such as different designs or products towards certain countries or localities)
Localisation
Globalisation
Glocalisation
Customer Loyalty
Best known for his formula of loss function.
Genichi Taguchi
W. Edwards Deming
Adam Smith
Eli Whitney
This involves a formula for determining the cost of poor quality.
Taguchi Quality Function
Taguchi Loss Function
Taguchi Cost Function
Taguchi Function of Poorness
What does this refer to?
The allowable ranges of variation in the dimension of a part.
Tolerance
Consistency
Controllable Factors
Uncontrollable Factors
Robust Design
What does this refer to?
User's control such as length of use, maintenance, settings, and the like.
Tolerance
Consistency
Uncontrollable Factors
Controllable Factors
Robust Design
What does this refer to?
Design parameters such as the material used, dimensions, and form of processing.
Tolerance
Robust Product
Controllable Factors
Uncontrollable Factors
Robust Design
What does this refer to?
Yields a product or service designed to withstand variations.
Tolerance
Robust Design
Uncontrollable Factors
Controllable Factors
Robust Product
What does this refer to?
Designed to withstand variation in environmental and operating conditions.
Tolerance
Robust Design
Robust Product
Uncontrollable Factors
Controllable Factors
This is a technique that reduces variation in a product by reducing the sensitivity of the design of the product to the sources of variation rather than by controlling their sources.
Robust Design
Robust Product
Tolerance
Consistency
This is a structured approach for integrating the "voice of the customer" into both the product and service development process.
Quality Function Deployment (QFD)
Value Analysis (VA)
Failure Mode and Effect Analysis (FMEA)
Fault Tree Analysis (FTA)
This is a set of techniques, knowledge, and skills used to improve the value of a product by eliminating unnecessary costs or improving its functions without compromising its quality, reliability, and performance.
Quality Function Deployment (QFD)
Fault Tree Analysis (FTA)
Value Analysis (VA)
Failure Mode and Effect Analysis (FMEA)
This is a top-down deductive failure analysis in which an undesired state of a system is analyzed using Boolean logic to combine a series of lower-level events.
Quality Function Deployment (QFD)
Value Analysis (VA)
Fault Tree Analysis (FTA)
Failure Mode and Effect Analysis (FMEA)
What are the two different types of FMEA?
Design
Process
Marketing
Finance
Which of the following are examples of design technologies?
Computer-Aided Design (CAD)
Failure Mode and Effect Analysis (FMEA)
Collaborative Product Design (CPD)
Fault Tree Analysis (FTA)
Value Analysis (VA)
This is the study, design, development, application, implementation, support, and management of compute and non-computer based techologies for the express purpose of express purpose of communicating product design intent and constructability.
Design Technology (DT)
Computer-Aided Design (CAD)
Collaborative Product Design (CPD)
Design Quality Review
This refers to the designing of a product in which it can be easily and economically produced.
Design for Manufacture (DFM)
Simplification
Modular Design
Standardization
This refers to the combining of standardized building blocks, or modules, to create unique finished products.
Design for Manufacture (DFM)
Modular Design
Simplification
Standardization
This refers to the usage of commonly available and interchangeable parts.
Design for Manufacture (DFM)
Modular Design
Simplification
Standardization
This refers to the reducing of the number of parts, assemblies, or options in a product.
Design for Manufacture (DFM)
Modular Design
Simplification
Standardization
This refers to how the product will be made.
Reliability
Maintainability
Usability
Production Design
This refers to methods for improving ease of use during the design process.
Reliability
Maintainability
Usability
Production Design
This refers to the quality attribute that assesses how easy user interfaces are to use.
Reliability
Maintainability
Usability
Production Design
This refers to the ease and/or cost with which a product or service is maintained or repaired.
Reliability
Maintainability
Usability
Production Design
This is also called serviceability.
Reliability
Maintainability
Usability
Production Design
This is the probability that a given part or product will perform its intended function for a specified length of time under normal conditions of use.
Reliability
Maintainability
Usability
Production Design
This is an effective tool that allows the concurrent engineering design team to undertake engineering analyses and verification within the product and process cycle.
Rapid Prototyping and Manufacturing (RP & M)
Form and Functional Design
Idea Generation
Product Decision
These are referred to as product positioning maps.
Concept Maps
Perceptual Maps
Forecasts
Product Maps
This is a chart used by market researchers and businesses to depict and understand how to target customers views and feel about a given brand or product.
Concept Maps
Perceptual Maps
Forecasts
Product Maps
This converts the results of applied research into useful commercial applications.
Basic Research
Applied Research
Development
Design
This has the objective of achieving commercial applications.
Basic Research
Applied Research
Development
Design
This has the objective of advancing the state of knowledge about a subject, without any nearterm expectation of commercial applications
Basic Research
Applied Research
Development
Design
This refers to organized efforts that are directed toward increasing scientific knowledge and product or process innovation.
Research and Development
Reverse Engineering
Competitors' Products and Services
Idea Generation
This refers to the careful dismantling, inspection, and searching of ways for improvement of a certain product.
Research and Development
Reverse Engineering
Competitors' Products and Services
Idea Generation
This is one of the strongest motivators for new and improved products or services.
Research and Development
Reverse Engineering
Competitors' Products and Services
Idea Generation
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
Low demand, excessive warranty claims, the need to reduce costs.
Economic
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
Which of the following is NOT part of the uses of product design.
Defines appearance of product
Sets standards for performance
Specifies which materials are to be used
Determines dimensions and tolerances
Determines costs and job allocation
What functional interactions does the following activity entail:
Translate customer wants and needs into product and service requirements.
Marketing
Operations
Accounting/Finance
Engineering
What functional interactions does the following activity entail:
Formulate quality goals.
Marketing
Operations
Accounting/Finance
Engineering
What functional interactions does the following activity entail:
Formulate cost targets.
Marketing
Operations
Accounting/Finance
Engineering
What functional interactions does the following activity entail:
Develop new products and/or services.
Marketing
Operations
Accounting/Finance
Engineering
What functional interactions does the following activity entail:
Refine existing products and services.
Marketing
Operations
Accounting/Finance
Engineering
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
Aging baby boomers, and population shifts
Economic
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
Government changes, safety issues, and new regulations
Economic
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
New or changed products or services, new advertising/promotions
Technological
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
Product components and processes
Technological
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
What reason for product and service design or redesign do these situations, aspects, or activities fall under?
Raw materials, components, labor, water, and energy
Economic
Social and Demographic
Political, Liability, or Legal
Competitive
Cost or Availability
This is the assessment of the environmental impact of a product or service throughout its useful life.
Cradle-to-Grave Assessment
End-of-Life (EOL) Programs
The Three Rs
Not Stated
What does this refer to?
This refers to the consistent errors that are easier to correct than random errors; parts within tolerances may yield assemblies that are not within limits.
Tolerance
Consistency
Controllable Factors
Uncontrollable Factors
Robust Design
A measure of the greenhouse gases produced by an activity, product, or company.
Carbon Footprint
Sustainability
Design for Environment (DFE)
Concurrent Design
Fault-Tree Analysis (FTA)
The ability to meet present needs without jeopardizing the needs of future generations.
Carbon Footprint
Sustainability
Design for Environment (DFE)
Concurrent Design
Fault-Tree Analysis (FTA)
Designing a product from material that can be recycled or easily repaired rather than discarded.
Carbon Footprint
Sustainability
Design for Environment (DFE)
Concurrent Design
Fault-Tree Analysis (FTA)
A new approach to design that involves the simultaneous design of products and processes by design teams.
Carbon Footprint
Sustainability
Design for Environment (DFE)
Concurrent Design
Fault-Tree Analysis (FTA)
A visual method for analyzing the inter-relationships among failures.
Carbon Footprint
Sustainability
Design for Environment (DFE)
Concurrent Design
Fault-Tree Analysis (FTA)
Quickly testing and revising a preliminary design model.
Rapid Prototyping
Tolerances
Simplification
Robust Design
Extended Producer Responsibility (EPR)
Allowable ranges of variation.
Rapid Prototyping
Tolerances
Simplification
Robust Design
Extended Producer Responsibility (EPR)
Reducing the number of parts, subassemblies, or options in a product.
Rapid Prototyping
Tolerances
Simplification
Robust Design
Extended Producer Responsibility (EPR)
The design of a product or a service that can withstand variations in environmental and operating conditions.
Rapid Prototyping
Tolerances
Simplification
Robust Design
Extended Producer Responsibility (EPR)
Holding a company responsible for its product even after its useful life.
Rapid Prototyping
Tolerances
Simplification
Robust Design
Extended Producer Responsibility (EPR)
