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Module 1 Introduction to Marketing

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Marketing is a process which aims at

a)

Production

b)

Profit-making

c)

The satisfaction of customer needs

d)

Selling products

2.

The term marketing refers to

a)

Advertising, Sales Promotion, Publicity and Public Relational activities

b)

A new product needs ideas, Developments, concepts and improvements

c)

Sales Planning, Strategy and Implementation

d)

A philosophy that stresses customer value and satisfaction.

3.

In the history of marketing, when did the production period end?

a)

In the late 1800s.

b)

In the early 1900s.

c)

In the 1920s.

d)

After the end of the Second World War.

4.

Marketing is the activity, set of ___________ & processes for creating, communicating, delivering & exchanging offerings that have value for customers, clients, partners & society.

A. Institutions

a)

Organizations

b)

Companies

c)

Institutions

d)

Enterprises

5.

The key term in the American Marketing Association’s definition of marketing is

a)

Activity

b)

Sales

c)

Products

d)

Value

6.

Marketing is _______, there is a constant tension between the formulated side of marketing and the management side.

a)

An art

b)

A Science

c)

Both an “art” and a “science”

d)

Selling

7.

Today, marketing must be understood in a new sense that can be characterized as _________

a)

Get there first with the most

b)

Management of youth demand

c)

Satisfying customer needs

d)

Telling and selling

8.

Select an appropriate definition of ‘Want’.

a)

More consumer Needs

b)

Needs backed by buying power

c)

Needs directed to the product

d)

Basic human requirements

9.

_______ is the act of obtaining a desired object from someone by offering something in return.

a)

Marketing Myopia

b)

Selling

c)

Exchange

d)

Delivery

10.

Want for a specific product backed by an ability to pay is called _____

a)

Demand

b)

Need

c)

Want

d)

Customer

11.

Marketers often use the term ________ to cover various groupings of customers.

a)

Buying power

b)

Demographic segment

c)

Market

d)

People

12.

Good marketing is no accident but a result of careful planning and _____.

a)

Promotion

b)

Selling

c)

Policies

d)

Execution

13.

______is the best illustration of a subculture.

a)

Occupation

b)

Income

c)

Religion

d)

Family & Friends

14.

______ are the form of human needs take as shaped by culture & individual personality.

a)

Wants

b)

Demands

c)

Needs

d)

Social Needs

15.

A place where goods are bought and sold against the price consideration between the buyers and the sellers is called ______.

a)

Exchange

b)

Market

c)

E-commerce

d)

Transaction