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Total questions: 20
Worksheet time: 10mins
What does AMG stands for? Multiple answers
Aufrecht
Mercedes
Melcher
Großaspach
Mercedes Benz Coupe models Do Not have 4 Door type? True Or False?
True
False
Which are Modular Rear Architecture models?
C200
E300
C300
A200
這是哪國的新年？
法國
義大利
英國
西班牙
Below is the feature of New Agent Workspace:
Enables agents to seamlessly across Zendesk channels within a single ticket interface
Agents can switch between dashboard to view and track customers issues
Agents can switch between channels to address customers issues
All answers are wrong
Adaptor Matrix point TMP3250USE bisa dipakai ke...
Kassen TCP669
Kassen E460
Kassen BTP299
Kassen DT640
En qué Menu consulto los Client IDs?
90
80
40
Cómo consulto el CID de un cliente?
En Sealog
Menú 80 + F11
Pantalla 2
DQ
Qué significa CCL?
Customer Care Location
Customer Care Leader
Customer Cast List
How to transfer a live chat?
Still the same method as the current Zendesk
Agents can transfer chats to other agents by clicking a "Transfer Chat" button that is available on the interface
Agents can transfer chats to other agents by using the Assignee field in the ticket
Live chat cannot be transfered with the new migration
Metode Reflective di Kassen E460 disebut
Gap sensing
Black line
Black hole
Mark sensing
What is the name of the biggest Marine Trade Show in Greece that will take place in 2022?
Posidonia
Triton
Navalia
Naftikós
From which tool CCA can check Port type :
Matrix
OSS
OM
Con qué opción consulto el Logical Adress de un cliente?
SA
EX
SO
What is name of the first ever Mercedes Benz vehicle?
Mercedes Benz C200
Patent Motor Wagen
Patent Motor Cycle
Which recent event in Monza included the presence of the Swedish Ambassador in Italy?
Olive Oil Booster presentation in Bari's trade show
Sustainability event in Milano's Swedish Embassy
Distributors' Day event
Opening New Service Center in Monza
The expected Profit Factor (PF) for the cluster in 2021 is...
3.5
4
4.5
5
