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WorksheetsLogical Instability
Total questions: 10
Worksheet time: 5mins
Ping -t command used to …
calculate packet loss percentage
check connectivity between two points
check spy ware
In case packet lose is Equal or less than 20% ,, its mean
there is a problem from network side
PC problem
No problem from network Side
In case Packet lose percentage was 30% ,, Next step will be..
inform cst that no problem from network side
inform cst that pc problem
ping -t on cpe ip
In case cst has many accepted logs in last 24 Hr , cca must be sure that not related to restart port or cpe
TRUE
False
Line Supported by ASSIA and clear view result was ( Technical dispatch ) , CCA Action
Handle Browsing problem
Handle logical instability problem
Handle physical instability problem
its mandatory to follow logical verification before handle logical instability
TRUE
FALSE
When CCA follow logical instability T.S with CST , CST must connect one laptop through wireless
TRUE
FALSE
In case we found packet loss from cpe IP = 0 % after we found packet loss from google was = 35% ,, CCA Action
Escalate to SLS
Escalate to NOC
inform CST that no problem from our side
Escalation of logical instability ( multiple login ) must be to …
NOC
SLS
IU
while Escalation of logical instability case SLA is …
3 Hr
from 2 to 5 Hr
48 WH
