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M5.UF2.NF1.Written communication

Total questions: 19

Worksheet time: 14mins

Name
Class
Date
1.

How do you abbreviate "TEXT"?

a)

TX

b)

Txt

c)

Tet

2.

How do you abbreviate "Estimated Time of Arrival"?

a)

ESTA

b)

ETA

c)

STA

3.

How do you abbreviate "please" and "thanks"?

a)

PPL and TX

b)

PLS and THNX

c)

PLS and THX

d)

PS and TX

4.

What does " i.e. " mean?

a)

International espace

b)

In other words (id est)

c)

For example

d)

In estate

5.

What does " W/O" mean?

a)

with

b)

with / or

c)

within

d)

without

6.

Writing rules: What does "CLARITY" mean?

a)

A message is clear when it is easy to understand and does not lead to confusion.

b)

We treat the receiver of the letter with attention and respect.

c)

Brief, accurate and direct. Avoid unnecessary words.

7.

Writing rules: What does "CONCISENESS" mean?

a)

A message is clear when it is easy to understand and does not lead to confusion.

b)

We treat the receiver of the letter with attention and respect.

c)

Brief, accurate and direct. Avoid unnecessary words.

8.

Writing rules: What does "COURTESY" mean?

a)

A message is clear when it is easy to understand and does not lead to confusion.

b)

We treat the receiver of the letter with attention and respect.

c)

Brief, accurate and direct. Avoid unnecessary words.

9.

Written Communication: PARTICULARITIES

Choose 2 correct options:

a)

No inmediate response

b)

A lot of non verbal communication

c)

less possibility of distortion

10.

Written Communication: PARTICULARITIES

Choose 2 correct options:

a)

Complexity

b)

Immediate response

c)

It is possibly to attach documentation

11.

What is the FIRST part of a business letter?

a)

Salutation

b)

Closing

c)

Body

d)

Sender's address

12.

What is the LAST part of a business letter?

a)

Salutation

b)

Closing

c)

Signature

d)

Sender's address

13.

PARTS OF A BUSINESS LETTER

1. The (a)   refers to sender’s contact details or address

14.

PARTS OF A BUSINESS LETTER

2. The (a)   consists on writing de day, month and year

15.

PARTS OF A BUSINESS LETTER

3. The (a)   refers to contact details of the recipient

16.

PARTS OF A BUSINESS LETTER

4. The (a)   refers to this part: "Dear Mrs. Cornway,"

17.

PARTS OF A BUSINESS LETTER

5. The (a)   the main part where you explain the purpose of the letter.

18.

PARTS OF A BUSINESS LETTER

6. The (a)   is the part where you write: "Sincerely,"

19.

PARTS OF A BUSINESS LETTER

7. The (a)   is the part where you write your name and job position (at the end)