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IT Modernisation Quizz 3

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

Project Arrow conceived in __________

a)

April 2018

b)

April 2008

c)

September 2008

d)

September 2018

2.

"Look and Feel " related to _______

a)

Project Arrow

b)

IT Modernisation 1.0

c)

IT Modernisation 2.0

d)

IPPB

3.

Project covers ____ silos

a)

2

b)

4

c)

6

d)

8

4.

Which one of the following is correct?

a) Mail delivery/Savings Bank/Remittance/Office servicing level comes under "Get the Core Right"

b) Branding/Technology/Human resource /Infra comes under "Look and Feel"

a)

a) only

b)

b) only

c)

both are correct

d)

both are not correct

5.

As per the Project Arrow - KPI, Time to open a New account in POSB is______ mts

a)

5

b)

10

c)

15

d)

20

6.

As per the Project arrow - KPI

Target % of the Money Orders paid should be____

a)

100

b)

90

c)

80

d)

70

7.

The ratio of the size of the Standard sign boards will always remain ____ (H x W)

a)

1:2

b)

1:3

c)

2:1

d)

3:1

8.

In Standard Sign Boards , Order for languages for three languages, the order is ___, ____, _____

1) Hindi

2) English

3) Regional Language

a)

1,2,3

b)

2,3,1

c)

3,1,2

d)

3,1,2

9.

In Project arrow, there are _____ variants of standee are recommended

a)

1

b)

2

c)

3

d)

4

10.

In Project arrow , 4 variants of letterboxes are there. Out of them ____ standing and ____hanging

a)

2,2

b)

1,3

c)

3,1

d)

0,4

e)

4,0

11.

As per the Project arrow, The color of the wall facing writing ledge is _____

a)

Grey

b)

White

c)

Red

d)

Yellow

12.

Which one of the following is correct?

a)

KPI - Key Processing Indicator

b)

KPI - Keep Processing Indicator

c)

KPI - Key Performance Identification

d)

KPI - Key Performance Indicator

13.

The Project Arrow experience is a working model for ushering in an integrated and lasting improvement in the postal system and awarded with "Prime ministers' award for _______________ for 2008-2009" in 2010.

a)

Excellence in Postal Administration

b)

Excellence in Public Administration

c)

Super Model Tech

d)

Excellence in Central Administration

14.

Remittance" comes under the _______ components of Project Arrow

a)

Get the core right

b)

Look and feel

c)

both a) and b)

d)

None

15.

The following is related to ____ - improvement in customer satisfaction- cleanliness' public forms, ccc, citizen charter'

a)

Savings Bank

b)

Technology

c)

Branding

d)

Office Service Level