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WorksheetsCamTech 2023 (PHIH)
Total questions: 27
Worksheet time: 14mins
Which islands does PHIH operate ferries between?
Greek
Italian
Spanish
Portugal
In which month does PHIH operate it's ferries?
(Tick all months that apply)
April
June
July
August
PHIH only offers e-tickets
True
False
PHIH requires customers to enter their passport numbers
True
False
PHIH requires the following details when booking travel.
Name and contact details, Passport number, Payment details, Ticket type.
Number of passengers, Name and contact details, Passport number and issuing country, Journey details, Payment details, Address, Ticket type.
Number of passengers, Name and contact details, Passport number and issuing country, Journey details, Payment details, Ticket type.
Name and contact details, payment details, Address.
E-tickets can be downloaded to a digital device.
True
False
E-Tickets must be printed.
True
False
When selecting postal tickets, customers must enter their address.
True
False
Customers are only expected to give their address when purchasing a postal ticket
True
False
Tickets are shown...
at the departure port
at each port
at the final port
at the mainland port
PHIH has introduced podcasts, these podcasts show...
an example trip on using their service.
information about each island
the journeys between two islands
the ferries and the amenities onboard
PHIH podcasts are in which language?
Spanish
English
Chinese
Greek
Subtitles are provided on each podcast
True
False
Commentary can be translated into different languages by...
An online translating service
Google translate
An interpreter
They don't require translating
PHIH has a blog on it's website, in what way is information presented on it's blog?
(Tick all that are correct)
Text
Images
Videos
Audio
The blog is written by a member of the ferry staff.
True
False
Passengers are able to submit to the blog
True
False
PHIH head office, collates the passenger list...
each morning.
each evening.
every hour.
Once a week.
How is the passenger list sent to the port?
Phone
Letter
Online portal
Passengers are checked into the ferry by...
The passenger list.
Their ticket.
the passenger list and the ticket.
International passengers price is calculate using the exchange rate taken at what time?
midnight
midday
10am
9am
The exchange rate is calculated using...
European Central Bank (ECB)
Greek Central Bank (GCB)
UK Central Bank (UKCB)
American Central Bank (ACB)
The customers bank will display he charge in their own curreny.
True
False
Customers are not charger for delivery of postal tickets.
True
False
Who collates the passenger list?
Finance staff
Administration staff
Reception staff
Port staff
The ferry trip starts and ends at which port?
Rhodes
Thessaloniki
Mykonos
Santorini
The ferry trip visits how many islands
5
3
4
6
