You need to create labels for addresses. What procedure would you use?

One of your co-workers has been sharing confidential information with others outside the company. If you are unsure of the company rules relating to this, you should

A salesperson is paid $500 per week plus 5 percent commission on sales. The sales for the week were $2,500. What is this person's gross pay for the week?

If the supervisor on duty gives you a task you do not understand, you should:

What general communication skills are most employers looking for in their employees?

A document that shows how long particular types of records should be kept is a(n):

Which of the following subjects is illegal for a potential employer to ask during the hiring process?

After you read an office memo that is confidential, you should:

Which of the following Personal Information Management (PIM) software packages would be most helpful in scheduling meetings and syncing your calendar with other employee's calendars?

Which of the following is not considered an important skill for the workplace?

Which of the following is NOT an effective practice for scheduling appointments?

If a job pays $8.00 per hour for 40 hours per week, your gross pay for that week would be:

Which of the following statements does NOT coincide your proper office safety standards?

A company purchased 85 tablet computers at $399 each. Estimate the amount of the purchase.

What is the measurement of unique physical or behavioral characteristics such as fingerprints, retina scanning, or voice recognition as a means of identification or security?

How much water would you add to 2 1/2 gallons of bleach to make a 10% bleach solution?

Which type of table would be a good choice for a meeting if the leader wants to reduce the appearance of differences in rank between the participants?

A period of 12 months used for accounting purposes is known as a(n) ______ year. This period may or may not coincide with a traditional January -December calendar year.

You borrowed $4500.00 at 9.5% for 6 years, what amount would you pay in interest?

Many administrative assistants open their supervisor's mail. The process of writing comments, underlining key statements, and marking important dates on the pieces of mail is know as?

Which type of oral communication sends the strongest statement and most believable message?

Katie has developed a new product idea and plans to share it at the next staff meeting. Katie knows that some coworkers will object to her idea. When her coworkers share concerns that her idea won't work, Katie should:

An employee is preparing a formal report and must present important facts in the sequence in which they occur. The employee should prepare the report by presenting the information in ____ order.

Written communications in business should

Which of the following message closings is the most appropriate to use for a businessperson who is sending formal email correspondence:

A person who publicly tweets negative comments about his/her company is most likely to be

Pamela, a manager, isn't happy with her employee Rob's performance on a recent project. She likes Rob and generally thinks he's a good employee, but she needs to communicate with him to let him know he can do better next time. She knows that Rob can be sensitive, and she wants to make sure her message isn't misconstrued. Which channel of communication should Pamela choose?

To build positive customer relations, a business must be

What should you do to determine whether a customer's complaint is justified?

Liz is a marketing manager at Eco-Life, a nonprofit organization dedicated to educating the community about sustainability. Whenever she is in public, she makes sure to locate the nearest recycling bin for her plastic bottles and cans. Liz's behavior is an example of

What is the business activity that provides information as to whether a business can afford to hire more employees?

Jamie and Todd work in a local stationery store. When business is slow, Jamie tends to talk on the phone and stand around, while Todd tends to straighten the shelves and restock items that are needed. Which of the following traits is Todd demonstrating:

Which of the following is a factor that might prevent businesspeople from developing cultural sensitivity:

When all members of a work team take a "we're all in this together" attitude, they are

One of the benefits for businesses of effective human relations is

It is easier to budget for __________ than it is to budget for __________.

What are you doing when you compare your bank statement with your checkbook register?

When preparing her tax return, Lynnette listed the interest that she paid on her student loan as

Which of the following is a question that investors should ask prospective financial planners:

What do many businesses require their employees to do after an accident occurs?

Under what circumstances would it be appropriate for a person to send a letter of application to a business?