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WorksheetsBusiness Management: Chapter 20 Test Review
Total questions: 40
Worksheet time: 20mins
Marketing activities, when performed well, help to match production and consumption.
True
False
The goal of effective marketing is to create and maintain satisfying exchange relationships.
True
False
Retailers are businesses that sell to other businesses.
True
False
Production is an important marketing activity.
True
False
Businesses that emphasize distribution & promotion in order to sell the products are said to be sales-oriented.
True
False
Target markets are groups of customers with very similar needs to whom the company can sell its products.
True
False
The blending of all decisions that relates to the four elements of marketing is called marketing research.
True
False
The marketing elements include product, price, place and advertising.
True
False
Pricing is the easiest of the marketing decisions because it involves only setting a price that the customer will pay for the products.
True
False
A marketing plan can be used to help coordinate marketing activities.
True
False
What percentage of all the people employed in the United States work in a marketing job or marketing business?
1/2
1/3
1/4
1/10
Businesses that sell directly to the final consumer are
wholesalers
retailers
producers
all of these
Obtaining goods to be resold is a marketing activity known as
buying
selling
promoting
wholesaling
The average cost of marketing as a percentage of the selling price is
about 15%
about 50%
70-80%
over 90%
Firms in which the products to be manufactured and the manufacturing process to be used receive the most attention are
sales-oriented
customer-oriented
marketing-oriented
production-oriented
Which of the following is NOT a characteristic of a business that has adopted the marketing concept?
The marketing manager is a part of top management.
The cost of marketing is higher than in other businesses.
Marketing personnel work closely with other people in the business.
Success is based on customer satisfaction.
The types of buyers a business wishes to attract and where those buyers are located are known as a
marketing mix
marketing plan
market
competitive advantage
A company that has adopted the marketing concept uses market research to identify markets
before products are developed
during the product development process
after products are developed but before marketing begins
only when products do not sell well
Which of the following is NOT an element of the marketing mix?
Place
Price
Product
Purpose
The place decision in the marketing mix involves determining
where to manufacture the product
where the product will be sold
whether to offer credit to customers
where to place the brand name on the product's package
The normal length of time for which a marketing plan is developed is
one month
six months
one year
three years
The product life cycle concept suggest that
there is no such thing as a new product
sales of a product will continue to grow
profits will usually be higher than sales
both sales and profits will ultimately decline
Companies emphasize promotion and price of their products in which stage of the product life cycle?
introduction
growth
maturity
decline
One way that businesses respond to the maturity stage of the life cycle is to look for
less profits
new markets
old products to reintroduce
help from the government
An example of a product in the decline stage of the life cycle is
notebook computers
cellular phones
microwave ovens
phonograph records
Gasoline, computer paper, and chairs are all examples of
industrial goods
consumer goods
both of these
neither of these
Which of the following is a factor used to determine the consumer goods categories?
Whether a product is an industrial or consumer good
Whether the customer is willing to spend time to compare products
the stage of the product life cycle
all of these
When customers purchase a product regularly without a great deal of thought, the product is a(n)
convenience good
shopping good
specialty good
unsought good
A product is usually unsought because the customer
cannot find the product
has compared the product with other similar products
does not have a strong need for the product
wants the product but cannot afford it
As a product progresses through the life cycle, its marketing mix
remains consistent
varies by stage
increases
decreases
Products designed for use by other businesses
industrial goods
consumer goods
convenience goods
target markets
Blend of all decisions related to product, price, place, and promotion.
marketing mix
target markets
retailers
marketing plan
Businesses that sell directly to final consumers.
retailers
industrial goods
consumer goods
wholesalers
Inexpensive goods that are purchased often, without a lot of thought or shopping around.
convenience goods
shopping goods
specialty goods
unsought goods
Product stage in which a product competes with many other brands with similar features.
maturity stage
introduction stage
decline stage
growth stage
All attributes, tangible and intangible, that consumers receive in exchange for the purchase price.
product
price
place
promotion
Groups of people with similar needs to whom a business plans to sell its products.
target markets
marketing mix
product
consumer goods
Products such as jewelry, clothes and computer games.
consumer goods
industrial goods
specialty goods
unsought goods
Businesses that buy from and sell to other businesses.
wholesalers
retailers
target markets
consumer goods
Amount of money given to acquire a product.
price
place
promotion
product
