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WorksheetsChapter 13 Review: Production and Business Operations
Total questions: 40
Worksheet time: 20mins
Manufacturing involves changing and improving the form of another product.
True
False
Custom manufacturers work closely with individual customers.
True
False
Businesses must develop new products to keep up with competition and changing customer needs.
True
False
Mass production usually requires a smaller work area than custom production.
True
False
The best practices among all competitors are called benchmarks.
True
False
A business that offers products that meet customer needs at competitive prices cannot fail.
True
False
Logistics personnel are responsible for locating and purchasing supplies.
True
False
An operational plan identifies how work will be done, who will do it, and what resources will be needed.
True
False
Standards are steps to be followed for performing a particular work activity.
True
False
Raw materials supplied by nature are called
natural resources
processed goods
human resources
agricultural products
The forms of production are extraction, processing, manufacturing, and
retailing
wholesaling
cultivation
distribution
Which of the following is MOST likely to be manufactured by an intermittent processing procedure?
a bridge
a set of wedding invitations
an automobile
gasoline
The activities, equipment, and resources needed to manufacture a product are part of the
pure research
product design
production process
applied research
Inventory is a detailed account of all of the following EXCEPT a company’s
employees
materials
supplies
finished products
After a manufacturer establishes quality performance standards, the next step in the CPI method is to
identify process activities
monitor performance
shut down production until the standards are implemented
select measurement tools
The just-in-time process is which type of business operation?
facilities management
logistics
scheduling
safety and security
Lali is trying to determine if the building her company currently uses is large enough or if an expansion is necessary. Which business operation is Lali involved in?
facilities management
logistics
scheduling
safety and security
Betty is an information manager. She is MOST likely to
provide safety training for employees
control a company’s energy costs
develop inventory procedures for a company’s finished products
maintain a company’s voice-mail system
This type of operations software monitors and often controls machines, checks for errors and defects, and reports on production levels.
scheduling
groupware
supply chain management
manufacturing automation
Obtain natural resources, such as coal or timber, from the earth for processing and use.
extractors
manufacturers
producers
Research that studies existing products to develop design improvements or new product uses.
applied research
pure research
Business operation involving the acquisition, movement, and storage of supplies.
logistics
scheduling
Develop products to sell to other businesses or consumers.
producers
extractors
Business operation involving protecting people and property.
safety and security
scheduling
facilities management
Research done without a specific product in mind with the goal of discovering new solutions to problems.
pure research
applied research
Obtain materials from other producers and convert them into products for sale to consumers and other businesses.
manufacturers
producers
extractors
Business operation involving building maintenance and repair.
facilities management
scheduling
safety and security
Business operation involving determining the activities that need to be completed, the people who will complete the work, and the needed resources.
scheduling
facilities management
pure research
Tend land and other natural resources to grow crops and livestock that are later sold and processed.
farmers
manufacturers
Which of the following is not one of the categories of products used by consumer & businesses?
natural resources
agricultural resources
processed goods
all of the above
Building a specific and unique product to meet the needs of one customer is known as
materials processing
mass production
extraction
custom manufacturing
Inventory managers keep records of
personnel
customers
production resources & finished products
all of the above
Which is NOT included production planning?
personnel planning
production process
production resources
inventory management
Which of the following is a part of facilities management?
personnel scheduling
logistics
energy & environmental management
information management
Which is NOT a management tool?
schedule
operational plan
inventory
standard
The forms of production are extraction, processing, manufacturing, and
retailing
wholesaling
cultivation
distribution
The activities, equipment, and resources needed to manufacture a product are part of the
pure research
product design
production process
applied research
Standards are steps to be followed for performing a particular work activity.
True
False
Mass production usually requires a smaller work area than custom production.
True
False
The best practices among all competitors are called benchmarks.
True
False
