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Chapter 16 Review: Managing Information Technology

Total questions: 36

Worksheet time: 1hrs 12mins

Name
Class
Date
1.

What are the physical tools and equipment used to collect, input, store, organize, and process data and to distribute information?

a)

Firmware

b)

Software

c)

Database

d)

Hardware

2.

What are programs that provide instructions to a computer so that it can perform a desired task?

a)

Network

b)

Hardware

c)

Firmware

d)

Software

3.

What is software that performs the critical functions necessary to operate the computer at the most basic level?

a)

System software

b)

Application software

c)

Utility software

d)

Programming software

4.

What is the software that helps a user perform a desired task? ________

a)

Financial software

b)

System software

c)

Application software

d)

Device driver software

5.

What does a network allow users to do? ________

a)

Only play online games

b)

Communicate with each other and share both files and hardware resources.

c)

Only store files locally on their computers.

d)

Prevent users from accessing the internet.

6.

What is the world’s largest computer network?

a)

Intranet

b)

LAN

c)

Internet

d)

PAN

7.

What is an internet connection that is capable of transmitting large amounts of information very quickly?

a)

Broadband Internet connection

b)

Dial-up connection

c)

Bluetooth connection

d)

Infrared connection

8.

What is a new high-tech Internet with access limited to a consortium of member organizations?

a)

World Wide Web

b)

Internet2 or I2

c)

Intranet

d)

Darknet

9.

What is an intranet that allows limited access to a selected group of stakeholders, such as suppliers or customers?

a)

Extranet

b)

Internet

c)

VPN

d)

LAN

10.

What is the use of internet based storage capacity, processing power, and computer applications to supplement or replace internally owned information technology resources?

a)

Data mining

b)

Cloud computing

c)

Blockchain technology

d)

Virtual reality

11.

What are raw, unprocessed facts and figures? ________

a)

Bytes

b)

Information

c)

Data

d)

Wisdom

12.

What is data that has been processed in a way that makes it meaningful to users?

a)

Operational data

b)

Raw data

c)

Information data

d)

Signal data

13.

What is a file consisting of related data organized according to a logical system and stored on a hard drive or some other computer accessible media? ________

a)

Folder

b)

Spreadsheet

c)

Document

d)

Database

14.

What are 5 characteristics of good information?

a)

Random, Verified, Late, Misleading, Exposed

b)

Accurate, Current, Relevant, Direct, Secure

c)

Complete, Unbiased, Timely, Simple, Protected

d)

Accurate, Relevant, Timely, Understandable, Secure

15.

What is a system that gives managers access to large amounts of data and the processing power to convert these data into high quality information, thus improving the decision making process?

a)

Decision support system (DSS)

b)

Transaction processing system (TPS)

c)

Executive information system (EIS)

d)

Management reporting system (MRS)

16.

What is a sophisticated form of decision support system that helps decision makers discover information that was previously hidden?

a)

Transaction processing system

b)

Business intelligence system

c)

Executive information system

d)

Management reporting system

17.

What is a large organization wide database that stores data in a centralized location?

a)

Data mart

b)

Spreadsheet

c)

File system

d)

Data warehouse

18.

What is the use of sophisticated statistical and mathematical techniques to analyze vast amounts of data to discover hidden patterns and relationships, thus creating valuable information?

a)

Data analysis

b)

Data mining

c)

Data visualization

d)

Data storage

19.

What is a decision support system that helps managers make better decisions in an area where they lack expertise?

a)

Database management system (DBMS)

b)

Transaction processing system (TPS)

c)

Expert system (ES)

d)

Office automation system (OAS)

20.

What is the marketing, buying, selling, and servicing of products over a network, usually the internet?

a)

Telemarketing

b)

E-commerce

c)

Direct Mail

d)

Retail Store

21.

What is e-commerce in which businesses and final consumers interact?

a)

Business to consumer e-commerce (B2C)

b)

Business to business e-commerce (B2B)

c)

Consumer to consumer e-commerce (C2C)

d)

Government to business e-commerce (G2B)

22.

What is e-commerce in markets where businesses buy from and sell to other businesses?

a)

Consumer to consumer e-commerce (C2C)

b)

Business to consumer e-commerce (B2C)

c)

Business to business e-commerce (B2B)

d)

Consumer to business e-commerce (C2B)

23.

What are websites that incorporate interactive and collaborative features to create a richer, more interesting, and more useful experience for their users?

a)

Web 2.0

b)

Static Websites

c)

Web 1.0

d)

Offline Applications

24.

What is an internet marketing strategy that tries to involve customers and others not employed by the seller in activities that help promote the product?

a)

Guerrilla marketing

b)

Direct selling

c)

Viral marketing

d)

Telemarketing

25.

What is an internet based firm that specializes in the secure electronic transfer of funds?

a)

Cybermediary

b)

Aggregator

c)

ISP

d)

Search engine

26.

What is a specialized internet site where buyers and sellers engaged in business to business e-commerce can communicate and conduct business?

a)

Personal blog

b)

Social media platform

c)

E-marketplace

d)

Online encyclopedia

27.

What is a general term for malicious software, such as spyware, computer viruses, and worms?

a)

Browser

b)

Firewall

c)

Malware

d)

Protocol

28.

What is software that is installed on a computer without the user’s knowledge or permission to track the user’s behavior?

a)

Firewall

b)

Adware

c)

Spyware

d)

Antivirus

29.

What is computer software that can be spread from one computer to another without the knowledge or permission of the computer users by attaching itself to emails or other files?

a)

Spreadsheet programs

b)

Word processors

c)

Web browsers

d)

Computer viruses

30.

What is malicious computer software that, unlike viruses, can spread on its own without being attached to other files?

a)

Worm

b)

Trojan Horse

c)

Adware

d)

Rootkit

31.

What do you call unsolicited email advertisements that are usually sent to very large numbers of recipients, many of whom may have no interest in the message?

a)

Spam

b)

Newsletter

c)

Memo

d)

Invoice

32.

What is a scam in which official-looking emails are sent to individuals in an attempt to get them to divulge private information such as passwords, usernames, and account numbers?

a)

Spamming

b)

Spoofing

c)

Phishing

d)

Hacking

33.

What is a scam that seeks to steal identities by routing Internet traffic to fake websites?

a)

Phishing

b)

Pharming

c)

Spoofing

d)

Vishing

34.

What do you call a skilled computer user who uses their expertise to gain unauthorized access to the computer of others, sometimes for malicious intent?

a)

Hacker

b)

Programmer

c)

Designer

d)

Operator

35.

What is software and/or hardware designed to prevent unwanted access to a computer or computer system?

a)

Spreadsheet

b)

Firewall

c)

Compiler

d)

Printer

36.

What is property that is the result of creative or intellectual effort, such as books, musical works, inventions, and computer software?

a)

Personal property

b)

Real estate property

c)

Intellectual property

d)

Tangible property