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WorksheetsChapter 16 Review: Managing Information Technology
Total questions: 36
Worksheet time: 1hrs 12mins
What are the physical tools and equipment used to collect, input, store, organize, and process data and to distribute information?
Firmware
Software
Database
Hardware
What are programs that provide instructions to a computer so that it can perform a desired task?
Network
Hardware
Firmware
Software
What is software that performs the critical functions necessary to operate the computer at the most basic level?
System software
Application software
Utility software
Programming software
What is the software that helps a user perform a desired task? ________
Financial software
System software
Application software
Device driver software
What does a network allow users to do? ________
Only play online games
Communicate with each other and share both files and hardware resources.
Only store files locally on their computers.
Prevent users from accessing the internet.
What is the world’s largest computer network?
Intranet
LAN
Internet
PAN
What is an internet connection that is capable of transmitting large amounts of information very quickly?
Broadband Internet connection
Dial-up connection
Bluetooth connection
Infrared connection
What is a new high-tech Internet with access limited to a consortium of member organizations?
World Wide Web
Internet2 or I2
Intranet
Darknet
What is an intranet that allows limited access to a selected group of stakeholders, such as suppliers or customers?
Extranet
Internet
VPN
LAN
What is the use of internet based storage capacity, processing power, and computer applications to supplement or replace internally owned information technology resources?
Data mining
Cloud computing
Blockchain technology
Virtual reality
What are raw, unprocessed facts and figures? ________
Bytes
Information
Data
Wisdom
What is data that has been processed in a way that makes it meaningful to users?
Operational data
Raw data
Information data
Signal data
What is a file consisting of related data organized according to a logical system and stored on a hard drive or some other computer accessible media? ________
Folder
Spreadsheet
Document
Database
What are 5 characteristics of good information?
Random, Verified, Late, Misleading, Exposed
Accurate, Current, Relevant, Direct, Secure
Complete, Unbiased, Timely, Simple, Protected
Accurate, Relevant, Timely, Understandable, Secure
What is a system that gives managers access to large amounts of data and the processing power to convert these data into high quality information, thus improving the decision making process?
Decision support system (DSS)
Transaction processing system (TPS)
Executive information system (EIS)
Management reporting system (MRS)
What is a sophisticated form of decision support system that helps decision makers discover information that was previously hidden?
Transaction processing system
Business intelligence system
Executive information system
Management reporting system
What is a large organization wide database that stores data in a centralized location?
Data mart
Spreadsheet
File system
Data warehouse
What is the use of sophisticated statistical and mathematical techniques to analyze vast amounts of data to discover hidden patterns and relationships, thus creating valuable information?
Data analysis
Data mining
Data visualization
Data storage
What is a decision support system that helps managers make better decisions in an area where they lack expertise?
Database management system (DBMS)
Transaction processing system (TPS)
Expert system (ES)
Office automation system (OAS)
What is the marketing, buying, selling, and servicing of products over a network, usually the internet?
Telemarketing
E-commerce
Direct Mail
Retail Store
What is e-commerce in which businesses and final consumers interact?
Business to consumer e-commerce (B2C)
Business to business e-commerce (B2B)
Consumer to consumer e-commerce (C2C)
Government to business e-commerce (G2B)
What is e-commerce in markets where businesses buy from and sell to other businesses?
Consumer to consumer e-commerce (C2C)
Business to consumer e-commerce (B2C)
Business to business e-commerce (B2B)
Consumer to business e-commerce (C2B)
What are websites that incorporate interactive and collaborative features to create a richer, more interesting, and more useful experience for their users?
Web 2.0
Static Websites
Web 1.0
Offline Applications
What is an internet marketing strategy that tries to involve customers and others not employed by the seller in activities that help promote the product?
Guerrilla marketing
Direct selling
Viral marketing
Telemarketing
What is an internet based firm that specializes in the secure electronic transfer of funds?
Cybermediary
Aggregator
ISP
Search engine
What is a specialized internet site where buyers and sellers engaged in business to business e-commerce can communicate and conduct business?
Personal blog
Social media platform
E-marketplace
Online encyclopedia
What is a general term for malicious software, such as spyware, computer viruses, and worms?
Browser
Firewall
Malware
Protocol
What is software that is installed on a computer without the user’s knowledge or permission to track the user’s behavior?
Firewall
Adware
Spyware
Antivirus
What is computer software that can be spread from one computer to another without the knowledge or permission of the computer users by attaching itself to emails or other files?
Spreadsheet programs
Word processors
Web browsers
Computer viruses
What is malicious computer software that, unlike viruses, can spread on its own without being attached to other files?
Worm
Trojan Horse
Adware
Rootkit
What do you call unsolicited email advertisements that are usually sent to very large numbers of recipients, many of whom may have no interest in the message?
Spam
Newsletter
Memo
Invoice
What is a scam in which official-looking emails are sent to individuals in an attempt to get them to divulge private information such as passwords, usernames, and account numbers?
Spamming
Spoofing
Phishing
Hacking
What is a scam that seeks to steal identities by routing Internet traffic to fake websites?
Phishing
Pharming
Spoofing
Vishing
What do you call a skilled computer user who uses their expertise to gain unauthorized access to the computer of others, sometimes for malicious intent?
Hacker
Programmer
Designer
Operator
What is software and/or hardware designed to prevent unwanted access to a computer or computer system?
Spreadsheet
Firewall
Compiler
Printer
What is property that is the result of creative or intellectual effort, such as books, musical works, inventions, and computer software?
Personal property
Real estate property
Intellectual property
Tangible property
