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WorksheetsPrinciples of Business 9e Chapter 10
Total questions: 33
Worksheet time: 17mins
All businesses must complete some marketing activities even if that is not their focus.
True
False
A target market is a group of consumers that have similar wants and needs.
True
False
Effective marketing begins with a good product.
True
False
Finding solutions to problems through carefully designed studies involving consumers is called marketing research.
True
False
Product packaging is the least important part of product planning because consumers simply throw away the packaging before using the product.
True
False
The first step in new product planning is to develop a full marketing strategy.
True
False
Highly complex and technical products generally have higher prices than simple products.
True
False
A markup should be thought of as a pricing mistake because it reduces the amount of money the business has to cover operating expenses and profits.
True
False
A farmer selling at a roadside stand tomatoes she grew in her own garden is an example of a direct channel of distribution.
True
False
Advertising is any form of communication used to inform, persuade, or remind.
True
False
This marketing function involves setting and communicating the value of products and services.
financial analysis
distribution
pricing
selling
What is the first step in the consumer decision-making process?
gather information
select alternatives
evaluate alternatives
recognize a need
A small number of consumers expressing opinions about a new product or service in a group discussion is a
target market
focus group
survey group
experimental group
The simplest form of a product is called the
basic product
brand name
product feature
option
Services are
easier than products to examine to see if they will meet your needs
consumed at the same time they are produced
the same no matter who provides them
easier than products to store
A product will probably have a relatively high price
if it is hard to find
if its supply is high
if it has been on the market for a long time
if it has many features and options
Product costs + operating expenses + profit =
gross margin
selling price
markup
markdown
Businesses usually specialize in producing a specific type of product, while consumers want to purchase a variety of products. This illustrates differences in
assortment
quantity
location
timing
Which of the following is an example of personalized promotion?
advertising
publicity
personal selling
sales promotion
Non-paid promotion presented by the media rather than by a business is
telemarketing
advertising
sales promotion
publicity
Marketing function responsible for determining the best ways for customers to locate, obtain, and use a company’s products and services.
distribution
selling
Consumers who buy products and services for their own use.
final consumers
business consumers
Marketing function that deals with designing and improving products and services.
product and service management
financial analysis
promotion
Marketing function that involves communicating information about products and services to potential customers.
promotion
distribution
financial analysis
An example would be buying a birthday card for your sister because you love her.
emotional buying motive
rational buying motive
Marketing function that involves communicating directly with potential customers to determine and satisfy their needs.
distribution
selling
Marketing function that involves budgeting for marketing activities and providing financial assistance to customers so they can purchase goods and services.
financial analysis
promotion
distribution
Consumers who buy products for incorporation into other products or to sell to others.
business consumers
final consumers
An example would be buying a certain automobile because it gets the best gas mileage and has been rated a cost-effective purchase by a leading consumer magazine.
rational buying motive
emotional buying motive
Marketing function that deals with obtaining, managing, and using market information to improve business decision making.
marketing-information management
promotion
distribution
A(n) _____ identifies how a company uses marketing to achieve its goals.
promotion
marketing strategy
marketing-information management
A marketing mix is the blending of four marketing elements: product, distribution, price, and _____.
promotion
buying
management
The exchange of information so there is common understanding by all participants is called ____.
effective communication
financial analysis
marketing-information management
