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Business Management II Unit 2 (No LAPS)

Total questions: 29

Worksheet time: 15mins

Name
Class
Date
1.

If your company sells a thing to a customer, your company most likely has a __________.

a)

supply chain

b)

warehouse

c)

physical location

d)

customer database

2.

Supply chain management isn't just the management of products — it's also the management of ____________________.

a)

information, time, and money

b)

customers, sales, and marketing

c)

products, services, and logistics

d)

people, places, and things

3.

Managing your product supply when your suppliers are sourcing their suppliers is called:

a)

Supply Logistics

b)

Inventory Management

c)

Tier II Supplier Managment

d)

Chain Management

4.

____________ includes the cost of goods negotiations, on-time delivery management, quality audits and management, new product development.

a)

operations management

b)

product supply

c)

logistics

d)

supplier management

5.

_____________ is the management of the movement of goods.

a)

supplier management

b)

logistics

c)

supply chain

d)

product relocation

6.

You need to have enough _________ on hand to supply your customers what they want, when they want it — but you can't have too much __________ on hand or you will have paid (possibly) too much money out of pocket.

a)

supply

b)

cash

c)

inventory

d)

production

7.

All of these are reasons why a business could end up with too much inventory, except for:

a)

you sold too many of an item

b)

minimum order quantities

c)

something changed in the marketplace

d)

you thought you would sell more of an item

8.

___________ functions as the voice of the customer at your company. What shipping method does your customer want? What size boxes do you need to pack your product in and how many units per pack?

a)

logistics

b)

sales and marketing

c)

customer service

d)

product acquisition

9.

Supply chain management is optimized when you are delivering _______ your customers want, ________ they want it, and doing that by spending as _______ money as possible.

a)

what, when, little

b)

the products, where, much

c)

who, how, little

d)

what, when, much

10.

___________ is a part of supply chain management, but it's not the totality of all that supply chain management.

a)

purchasing

b)

manufacturing

c)

selling

d)

timing

11.

What is provider of goods or services or a seller with whom the buyer does business called?

a)

supplier

b)

vendor

c)

producer

d)

customer

12.

A __________ receives services, materials, supplies, energy, and components to use in creating finished products, such as dress shirts, packaged dinners, air-planes, electric power, legal counsel, or guided tours

a)

vendor

b)

producer

c)

supplier

d)

customer

13.

A _____________ receives shipments of finished products to deliver to its customers, who wear the shirts, eat the packaged dinners, fly the planes, or turn on the lights.

a)

customer

b)

vendor

c)

supplier

d)

producer

14.

A person who sells food items on the street is an example of a __________.

a)

vendor

b)

producer

c)

customer

d)

supplier

15.

A person who supplies the vegetables needed for a vender to sell items on the street is an example of a __________.

a)

vendor

b)

supplier

c)

producer

d)

customer

16.

How did Amazon start?

a)

Store similar to Wal-Mart

b)

Online bookstore

c)

Family run grocery store

d)

Technology company

17.

Amazon recognized that one of the biggest challenges to e-commerce is ________.

a)

for the business to make a profit

b)

for customers to have a wide selection

c)

for customers to get the product instantly

d)

to find enough workers

18.

Amazon has always invested in delivering the best _________________ possible.

a)

customer service

b)

packages

c)

products

d)

employee wages

19.

Amazon decided that the best way to get packages to their customers quickly was to rent warehouses from other companies, which also cut their costs.

a)

True

b)

False

20.

The two facility types that are most critical to the Amazon inventory management are the ______________ and the _____________.

a)

fulfillment centers, delivery stations

b)

fulfillment centers, sortation centers

c)

delivery stations, prime now hubs

d)

prime now hubs, sortation centers

21.

Most warehouses sort inventory by type or by sku numbers. Amazon doesn't do this. When goods come into a fulfillment center, associates place them _______________.

a)

in an automated sorting device

b)

inside the nearest delivery truck

c)

on top of the highest stack

d)

wherever there's space

22.

Some Amazon facilities use robots to pick up packages and take them where they need to go.

a)

True

b)

False

23.

Amazon's logistics and inventory management methods are the same as the traditional methods that have been used by most businesses for a long time.

a)

True

b)

False

24.

The Amazon system for time-sensitive items, like groceries, relies on _________ that are typically delivered within 2 hours of the purchase.

a)

delivery stations

b)

prime now hubs

c)

crossdeck centers

d)

fulfillment centers

25.

Instead of having to walk across the facility to a designated area where specific types of products are stored, amazon associates use the stored location of the product to find the product they are looking for along their _____________ .

a)

exit path

b)

picking path

c)

delivery route

d)

sorting method

26.

Long Lead and High demand items need to be held in _________.

a)

limited supply

b)

inventory

c)

as needed quantities

d)

close proximity

27.

Buying raw materials in larger lot and holding inventory is found to be ________ for the company than buying frequent small lots.

a)

cheaper

b)

more expensive

c)

quicker

d)

easier

28.

Market demand and supplies are ____________ depending upon various factors like seasons; festivals etc and past sales data help companies to anticipate a huge surge of demand in the market well in advance.

a)

seasonal

b)

unpredictable

c)

unreliable

d)

consistent

29.

_______________ changes in response to the sales, estimates, orders and stocking patterns.

a)

production plan

b)

market demand

c)

raw materials

d)

price increases