WorksheetsAdmin/Clerical | Pre-Training Review
Total questions: 15
Worksheet time: 15mins
What is the easiest way to navigate back to the homepage of athenaOne?
Desktop icon
Log out and log back in
athenaOne button
Back arrow in browser
TRUE or FALSE?
You can add contacts to the Contact List without granting them access to the Patient Portal.
True
False
TRUE OR FALSE:
You can only add one race and ethnicity under the Demographics section.
True
False
SELECT ALL THAT APPLY:
What information can you document in the Insurance Policy Details page?
Type of policy (HMO, Medicare, Medicaid, etc.)
Group number
ER Visit copay amount
Primary care provider
SELECT ALL THAT APPLY:
A patient requests they stop receiving all automated text and phone appointment reminders from Summit Medical Group. Where can you update this in the patient's chart?
Quickview page
Patient Communication History page
Manage Privacy page
Patient Appointments page
TRUE OR FALSE:
You can schedule three appointments for a patient at the same time.
True
False
How can you fax chart documents from Athena?
Chart export
Print forms
Chart check
Faxes/Scans Dashboard
SELECT ALL THAT APPLY:
When processing incoming documents, what does Athena do?
Label the document
Assign the document to the department
Assign the document to the patient
Classify the document
Route the document to the desired inbox
SELECT ALL THAT APPLY:
If an Orthopedic Consult Note was incorrectly classified in athenaOne as an Admin document, how would you fix this?
Call the Ortho office and ask them to correct the document
Reclassify the document from the Action Pane in the inbox
Mark as an Athena Error in the inbox and return to athena for reclassification
Update the document label to ORTHO CONSULT NOTE
TRUE OR FALSE:
Only the IT-App Support team can check if a patient received an automated message (i.e., appointment reminder, lab results notification, campaign message).
True
False
SELECT ALL THAT APPLY:
When working inbox items, what does the "CLOSE" action do?
Files the document away in the patient's chart
Removes the document from the inbox
Deletes the document
Changes the document to a CLOSED status
TRUE OR FALSE:
You can quickly launch into the scheduling workflow for a patient when reviewing a Patient Case.
True
False
Which of these topics would you like to learn more about?
Letters
Automated Patient Communication (reminders, etc.)
Scheduling Tips & Tricks
Working the Inbox
Patient Cases
Which of these topics would you like to learn more about?
Document Processing
athenaCapture
Patient Portal Communication
Text Macros
Finding Documents in the Chart
Is there a topic that wasn't mentioned that you want to learn more about today?
(Consider things you do everyday that you wish were easier.)
