WorksheetsResolving Conflict
Total questions: 10
Worksheet time: 6mins
Conflict can be described as...
An inactive disagreement between people with similar opinions or principles
An active disagreement between people with opposing opinions or principles
An inactive agreement between people with opposing opinions or principles
An active disagreement between people with similiar opinions or principles
One of the strategies for resolving conflict...
Listen to some points of views
Choose a solution without implementation
Define the conflict in its medium stage
Create solutions
Select the incorrect answer with regards to issues that causes conflict.
Misinformation
Agreements
Assumptions
Expectations
Listening to everyone's point of view is one of the strategies used to resolve conflict
True
False
In order to effectively resolve conflict, it is important for one to (a) that there is a problem
How many strategies were identified in this lesson aim to resolve conflict?
7
5
8
9
Conflict is a method used to improve productivity in the workplace.
True
False
When seeking areas of agreement between individuals, it is important to find (a) ground in order to identify these areas of agreement.
Emphasizing ground rules for conflict resolution does not include...
Each individual is encouraged to contribute
Respect some opinions provided by individuals
Respect each other's opinion
Address the issue, not the person
WCP remains the Winning Region!!!
Select True to avoid conflict and be the Resolving conflict champion!
Select False to cause conflict
:-)
True
False
