WorksheetsOffprod Module 1-2 Quiz 1
Total questions: 20
Worksheet time: 10mins
It is a statement of an organization’s overarching aspirations of what it hopes to achieve or to become.
Mision
Vision
Core Values
It is a statement describes what the organization needs to do now to achieve the vision.
Mision
Vision
Core Values
It is a statement defines what the organization believes in and how people in the organization are expected to behave.
Mision
Vision
Core Values
It is a set of rules, roles, relationships and responsibilities that determine how a company’s activities should be directed to achieve its goals.
Organization structure
Discipline
Job description
Level of management that is responsible in a day-to-day functions.
Top level management
Middle level management
Lower level management
Level of management that is responsible to
sustain the company's growth and execute plans over the long term.
Top level management
Middle level management
Lower level management
Level of management that is responsible to
sustain the company's growth and execute plans over the long term.
Top level management
Middle level management
Lower level management
It is an organized, factual statement of the
duties and responsibilities of a specific job.
Organization structure
Discipline
Job description
It is an office support function that requires critical and creative thinking and decision-making skills.
Analytical functions
Technical functions
Routine functions
It is an office support function that requires judgment and advanced office
skills.
Analytical functions
Technical functions
Routine functions
It is an office support function that requires minimal
thinking and essential skills.
Analytical functions
Technical functions
Routine functions
It refers to a setup in which the decision-making powers are concentrated
in a few leaders at the top of the organizational structure.
Centralization
Decentralization
Centralisation
It refers to an organizational structure where there is the
delegation of authority by the top management to the middle and lower levels of
management in an organization.
Centralization
Decentralization
Centralisation
It refers to the subdividing of the different departments or
business units within a company.
Division of work
Division of office
Division of people
It is an act of assigning tasks to team members inside the department or
project team.
Division of work
Delegation
Division of office
It is an act of assigning tasks to team members inside the department or
project team.
Division of work
Delegation
Division of office
In receiving clients you need to greet them by saying "Good morning" or "Good
"Afternoon" in a steady and inaudible tone.
True
False
Clients who come to your office without appointments should not be entertained.
True
False
Managing rude clients requires a high level of professionalism.
True
False
Understanding one's personality will help you get along with your coworkers.
True
False
