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Fedex

Total questions: 10

Worksheet time: 8mins

Name
Class
Date
1.

What is the Fedex billing code for clients who want to pay shipping costs through JomPAY services?

a)

Biller Code (8797)

b)

Biller Code (8798)

c)

Biller Code (8799)

2.

Mr. Kishan wishes to send posters from Malaysia to a friend in the United States. He wants to know if he can use any Fedex packaging for his cargo. What recommendations can we offer to customers?

a)

FedEx Envelope

b)

FedEx Tube

c)

FedEx Pak

3.

Mr. Paul would like to know the fuel surcharge from January 2, 2023 to March 12, 2023 and where he can search for this information on the Fedex website.

a)

Fuel Surcharge

b)

Other Surcharge

c)

Peak Surcharge

4.

Ms Punitha from ABX Sdn Bhd would like to know the peak surcharge for her shipment from the United States to Malaysia.

Shipment details : Package Weight : 30 kg / Package Dimension : 120 x 80 x 80 CM = 153.60 Kgs

a)

MYR3.50 per kg (freight)

b)

MYR3.00 per kg (freight)

c)

MYR3.30 per kg (freight)

5.

Mr. Ibrahim wants to drop off his package to a local FedEx location. Where is he able to find details regarding the FedEx location in Melaka?

a)

Find Outlets

b)

Find Location

c)

Find Ship Centers

6.

Ms. Demi wants to send a package from her supplier in the US to her customer in the Philippines. She wants to know if FedEx offers any shipping options that would allow her to ship straight to her customers without disclosing the actual commercial value of the goods.

a)

Third Party Consignee

b)

Drop-off Service

c)

Door-to-Door Delivery

7.

Mr. Kumar successfully opened an account and is a new FedEx customer. On the FedEx website, he would like to order shipping materials. Where can he order Fedex packaging and discover information about Fedex packaging?

a)

FedEx Packages Request Form

b)

FedEx Materials Request Form

c)

FedEx Supplies Request Form

8.

Mr. Harrish needs a special delivery for an inbound shipment from China and wishes to use the FedEx Delivery Manager service. Is Mr. Harrish able to use this service?

a)

Shippers can initiate the FedEx Delivery Manager service for their recipients. Recipients cannot sign up for FedEx Delivery Manager

b)

Shippers cannot initiate the FedEx Delivery Manager service for their recipients. Recipients can sign up for FedEx Delivery Manager

9.

Can customers raise a dispute for their freight invoice via FedEx Billing online?

a)

Yes

b)

No

10.

Mr. Haizad wishes to send a gift to his girlfriend in London and wishes to know the estimated duty tax for his shipment. Can he use the Global Trade Manager tool on the FedEx website to obtain this information?

a)

Yes

b)

No