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WorksheetsChapter 14 Vocabulary
Total questions: 8
Worksheet time: 4mins
a sales tactic of visiting or phoning potential clients who were not expecting to be contacted by a salesperson.
Cold calls
Upselling
Suggestive selling
Cross-selling
this practice encourages a client or guest to upgrade to more expensive products, goods, or services.
upselling
Cold calls
Suggestive selling
Cross-selling
his technique involves selling additional products to an existing client. The advantage to the client is dealing with one supplier/vendor for multiple products, goods, or services, while the company increases its products, goods, or services sales base.
cold calls
upselling
suggestive selling
cross-selling
this type of selling influences a guest’s choice by highlighting a variety of options using words that describe the item to make it appealing
cold calls
suggestive selling
cross-selling
upselling
focuses on group sales for weddings, family reunions, organized tour groups, school trips, and other event involving a large number of guests.
Catered event sales
Metting room sales
Group sales
conference room sales
focuses on planned events involving food and other activities typically available to family groups, company outings, and organizational events.
group sales
Catered events
conference room sales
meeting room sales
focuses on planned off site meetings by business travelers, organizations, and other groups.
catered events sale
group sales
Meeting room sales
conference room sales
focuses on providing all aspects of a convention or conference group’s needs, including hotels rooms, meeting space, exhibitor space, and meals.
cross-selling
Convention/ conference sales
group sales
meeting room sales
