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WorksheetsУБ21-2
Total questions: 45
Worksheet time: 26mins
Fill in the blank: _____ is how a project manager has their team complete activities within a set period of time.
Budgeting and controlling costs
Managing tasks
Removing unforeseen barriers
Planning and organizing
Imagine you’re the project manager of a new grocery delivery service. You meet with stakeholders to set an overarching framework of what is and is not included in the project statement of work and deliverables. Which project initiation component are you trying to determine?
Project charter
Success criteria
Resources
Scope
As a project manager, you're explaining to your team the difference between a milestone and a task. How would you explain a task to the team?
Tasks are activities that have a flexible finish date because milestones often change.
Tasks are milestones with a flexible finish date.
Tasks are activities to finish in a set period of time that help reach a milestone.
Tasks are milestones that are shorter to complete.
What are the main purposes of a retrospective? Select all that apply.
Facilitate improved collaboration
Eliminate all team miscommunications
Encourage team-building
Promote positive changes
Which type of projects should a project manager avoid getting involved in because it can negatively impact their team? Select all that apply.
Challenging projects
Never-ending projects
Short-term projects
Abandoned projects
Which of the following questions should you ask yourself to make a goal specific? Select all that apply.
Can it be reasonably reached?
Where should it be delivered?
Who is involved or is the recipient?
What do I want to accomplish?
Which of the following is an example of a measurable goal? Select all that apply.
Reduce employee turnover
Achieve a 20% improvement in customer satisfaction ratings based on post-support survey results
Increase market reach
Increase product revenue by 5%
Fill in the blank: Project managers should identify project stakeholders, communication methods, communication goals, and communication _____ before creating a communication plan.
frequency
consequences
risks
costs
Which project management tool uses cards to track and visualize task progress?
A Gantt chart
A spreadsheet
Smartsheet
A Kanban board
The project manager reviews documentation for the project, including the statement of work and RACI chart. The project manager closes the vendor contract, submits all payments, and retrieves all final deliverables from contracted workers. They send an email communication to ensure all stakeholders are aware that the project is ending. Finally, the project manager finishes up the project by gathering final feedback and conducting closing surveys. What step of the closing process did the project manager skip in this scenario?
Complete any necessary follow-up work, such as gathering data and information
Put together closing documentation, such as creating closeout reports
Conduct administrative closure of the procurement process
Refer to documentation created earlier in the project
Who is accountable for the project, ensures that it delivers the agreed-upon value, and may also fund the project?
The client
The project manager
The primary stakeholders
The project sponsor
When creating cards for a Kanban board, which items should go on the front of the card? Select all that apply.
Title and unique identifier
Blocked days
Who is assigned to the task
Description of work
Fill in the blank: In project management, the budget is considered a _____—it is a success metric.
dependency
procurement
deliverable
reserve
Fill in the blank: During the _____ step of the data analysis process, you collect and store the data you will analyze.
ask
prepare
process
analyze
share
Which of the following people are likely to be primary stakeholders in a project? Select all that apply.
Business competitors
The project sponsor
The project team
The project client
Which of the following are true of risk management? Select all that apply.
It helps determine how to mitigate potential risks.
It is a one-time exercise at the start of a project.
It reveals what could go wrong with a project.
It helps identify who a project manager should consult about a potential risk.
Continuing with the app-development project scenario from the previous question, which of the following task relationships is an internal dependency? Select all that apply.
Partner agencies must deliver image assets before the app is complete.
Designers must complete wireframes before they begin prototyping.
Researchers must conduct usability tests before the team can improve the design.
Clients must sign off on the design before the official launch.
Developers must fix bugs before the Quality Assurance team begins testing.
Which of the following scaled Agile frameworks involve Scrum Masters meeting frequently to better coordinate work on a single product across teams?
Disciplined Agile Delivery (DAD)
Large-Scale Scrum (LeSS)
Scrum of Scrums
Scaled Agile Framework (SAFe)
What is the purpose of a stakeholder analysis?
Determine which stakeholders to exclude from a project
Identify stakeholders and determine their involvement in a project
Talk to stakeholders and learn about their interests
Meet with stakeholders to make major project decisions
Fill in the blank: Effective communication is clear, honest, relevant, and _____.
frequent
one-sided
urgent
rare
As a project manager, what is your first step when setting milestones?
Review the project as a whole
Assign deadlines
Have a team meeting
Consider the needs of your stakeholders
Imagine you are managing a team of people who haven’t worked together before. You decide to schedule a lunch for the team to get acquainted and learn about the project. During which stage of team development does this scenario take place?
Norming
Storming
Forming
Performing
What is project tracking?
A method for assessing project successes and areas for improvement.
A method for reaching agreement among stakeholders on project scope.
A method for responding to project risks.
A method for following the progress of a project's activities.
Which of the following activities are steps in a stakeholder analysis? Select all that apply.
List the stakeholders impacted by the project
Determine which stakeholders should be excluded from the project
Assess each stakeholder’s level of interest and influence
Assess each stakeholder’s reputation and level of experience
Suppose that as a project manager you had a goal of publishing a report. Which of the following would you consider the milestone for this goal?
Draft sections of the report
Interview a writer
Complete first draft of report
Conduct research
As a project manager, you create a project plan. In the plan are tasks with clear descriptions, owners, and due dates. In which section of the project plan do these tasks reside?
Scope and goals
Work breakdown structure (WBS)
Budget
Management plans
Which tracking method is best for teams with a lot of people and projects with many tasks or milestones that are dependent on one another?
Gantt chart
Burndown chart
Roadmap
Project status report
Which of the following statements are true of RACI charts? Select all that apply.
Record the level of risk stakeholders bring to the project
Assess each stakeholder’s ability to participate and build necessary partnerships
Determine which stakeholders are responsible for which tasks
Define project roles and responsibilities to ensure efficiency
As a project manager, you create a project plan. In the plan are documents that help keep a project organized and on track, particularly if a risk arises or a change occurs. In which section of the project plan are these documents linked?
Budget
Work breakdown structure (WBS)
Project scope and goals
Management plans
Gantt charts give project teams a visual representation of project tasks. What else do Gantt charts include?
Roles and responsibilities
Due dates, durations, and milestones
Resources, deliverables, and success metrics
Stakeholder contact information and budget items
Imagine you are a project manager and two of your team members disagree about how to approach a workflow problem. The debate leads to a personal conflict, so you listen to their arguments and propose a compromise that will move the project forward. During which stage of team development does this scenario take place?
Norming
Forming
Storming
Performing
What are the roles within a Scrum Team? Select all that apply.
Product Owner
Scrum Master
Project Manager
Development Team
In what two ways do RACI charts help project managers communicate effectively with stakeholders?
Reveal which stakeholders have the greatest interest in the project
Reduce the number of people who need to communicate
Eliminate confusion and overlapping work at the task level
Map out each person’s roles and responsibilities
As a project manager, you’re the main supporter of your project plan. You explain to teammates why it benefits them to stay on top of the plan. You hope that this persuades the team to support the plan and update it regularly. What project plan best practice does this represent?
Recognizing and planning for the inevitable
Giving yourself time to plan
Championing your plan
Staying curious
Which of the following statements about Scrum are true? Select all that apply.
Scrum refers to a football team’s protective equipment.
Scrum refers to a specific Agile framework that features teams working closely together to get the project across the finish line, like players in a rugby match.
Scrum gets its name from a formation in rugby where all of the players lean forward, lock their heads together, and get possession of the ball so they can gain precious yards and score.
Scrum is an acronym for the processes that make up the Agile methodology.
To receive authentic and honest feedback from customers, what strategy should a project manager use?
Ask for feedback after the project finishes because customers won’t fully understand the product until it’s complete
Ask for stakeholder feedback and relay it to customers in hopes to close the gap between the customer’s expectation and the project’s needs
Incentivize customers with a gift card because they’re more likely to respond
Ask open-ended questions and listen to the customer’s current state versus their desired state
As a project manager, you make considerations when building a team. You decide how many people need to be on the team, what expertise each member will need to complete their tasks, and if they have a personal incentive to work on the project. What else should you consider when building a team?
Whether the project has a strong business case
Degree of stakeholder engagement
Team member communication preferences
Team member availability
Which of the following strategies could help a team meet a project deadline? Select all that apply.
Streamline tasks
Eliminate unnecessary tasks
Rush through task planning
Increase the team size
Fill in the blank: A Kanban board utilizes cards placed in columns to _____.
manage tasks
organize documents
set the timeline
estimate the budget
Which quality management concept must be well-defined at the beginning of the project to help avoid rework and schedule delays?
Quality assurance
Quality standards
Quality control
Quality action
In which of the following scenarios does the project manager implement documentation well? Select all that apply.
A stakeholder talks with two different team members and receives conflicting information on a vendor. They cannot find information about the vendor in the shared document drive.
The project manager shares the project timeline on a cloud-based document sharing program.
Because the project manager doesn’t have all the project’s details, they ask a current team member to onboard the new team member.
The key stakeholder determines they want to add a feature to the product in development. The project manager includes this update in the project charter and communicates it to the team.
Imagine you’re a project manager creating a critical path. Your stakeholders request the earliest and latest start dates for each task. What is a strategy to make this time estimate?
Develop a RACI chart.
Use the forward pass or backward pass method.
Review the project goals.
Create a list of dependencies.
Fill in the blank: _____ is how a project manager oversees the financial components of a project and mitigates project issues and risks as they come up.
Budgeting and controlling costs
Planning and organizing
Managing tasks
Removing unforeseen barriers
Fill in the blank: Creating a _____ establishes a cost estimate for your project budget and ensures that you calculate the correct expenses for a set period of time.
cost of quality
reserve analysis
forecast
contingency budget
Which three of the following items are examples of direct costs for your project?
Wages and salaries of employees and contractors
Staff training
Utilities
Materials costs
General office equipment
