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TOURIST BEHAVIOUR (CHAPTER 2)

Total questions: 10

Worksheet time: 5mins

Name
Class
Date
1.

_________________ is defined as “a short-term movement of people to places some distance from their normal place of residence to indulge in pleasurable activities" (Horner & Swarbrooke 1996).

Choose the right answer.

a)

Traveller

b)

Tourism

c)

Travel

d)

Hospitality

2.

Tourist behavior is a process involved when individuals or groups select, purchase, use or dispose of products, services, ideas or experiences to satisfy _______________.

a)

needs and wants.

b)

services and products.

c)

decisions and evaluations.

d)

preparation and experiments

3.

Below are the characteristics of tourism product EXCEPT

a)

Intangibility

b)

Perishability

c)

Inseparability

d)

Security

4.

What is the meaning of Market Segmentation?

a)

The process of dividing a market into subsets

b)

The process of combining a market

c)

The process of dividing a market into a bigger market

d)

The step of dividing tourist

5.

Below are the market segmentation variables EXCEPT

a)

Geographic

b)

Demographic

c)

Psychographic

d)

Psychology

6.

- Attitude

- Belief

- Motivation

- Personality

The above statement demonstrates _______________.

a)

External influence on tourist behaviour

b)

Internal influence on tourist behaviour

c)

External influence on tourism

d)

Internal influence on tourism

7.

Choose the correct answer for the empty box above:

a)

Travel preparation

b)

Travel experiences

c)

Travel expenses

d)

Travel preparation and travel experiences

8.

Pick the example of demographics market segmentation?

a)
  1. Age

b)
  1. Where the tourist lives

c)
  1. Personality

d)
  1. Income.

9.

Service cannot be stored for later sale or use is called (a)  

10.

These table refers to?

a)

Gilbert Model

b)

Solomon Model

c)

Andreason Model

d)

Mathieson & Wall Model