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WorksheetsBusiness Report writing
Total questions: 132
Worksheet time: 1hrs 6mins
Follow the same line of organization chart
(a)
Speak directly into the instrument, keeping the mouth from about (a) to one inch away, and do not speak until the mouthpiece is in this position.
the manager sending letters to his subordinates or employees regarding a new policy in the office that has to be immediately implemented.
(a)
In this type, the company communicates or transacts business with other companies or firms.
(a)
it moves through the organization in every direction. Like the real grapevine, it moves vertically upward, downward, horizontally, and diagonally, within the company. It does not follow any chain of command
(a)
work group of the same level.
(a)
We all appreciate the little words or acts of (a)
contains the information that the reader needs to answer the letter and to file the letter for office reference.
(a)
Give life and meaning to your letters by using specific, concrete words
(a)
considered as a greeting and an expression of courtesy to put the reader in a friend reception frame of mind
(a)
The result is that their expression lacks force and meaning.
(a)
writing from the point of view of the reader rather than from your point of view.
(a)
They are so designated to draw special attention.
(a)
This is used to immediately inform the reader of what the letter is about
(a)
Take note that the letter has no binding effect if the writer fails to sign his/her name.
(a)
This is the most important part of the letter
(a)
It directs the letter to the receiver
(a)
first draft that must be evaluated based on diction, punctuation marks, and organization
(a)
style accepted in business does not abbreviate or use a number to indicate the month.
(a)
Just as you open your letter with a word of friendly greeting, you close it with a cordial expression
(a)
A business report is a written document that provides information and sometimes analysis to assist a business in making formed decisions
true
false
According to Lesikar and Petit, “A business report is an orderly, subjective communication of factual information that serves some business purpose.
True
false
Boone and Other said, “A business report is a document that organizes information and a specific topic for a specific business purpose.”
True
False
According to Murphy and Hildebrandt, “A business report is a partial, objective, planned presentation of a fact to one or more persons for a specific, significant business purpose.
True
False
list the key points and findings that are found in the report.
Executive summary
abstract
body
conclusion
usually 1-10 pages, of the content of a longer document, previewing the main points, key results and recommendations.
Executive summary
body
results and discussion
recommendations
briefly state the purpose of the report
purpose
statement of the problem
executive summary
introduction
lists the main topics the report covers and the page on which that information may be found.
List of tables
Table of contents
appendices
bibliography
It highlights the major topics that are covered and provides background information on why the data in the report was collected.
Introduction
Background of the study
table of contents
results and discussion
describes the problem, the data that was collected, how the data was collected, and discusses the major findings
body
results and discussion
conclusion
findings
explains how the data described in the body of the document may be interpreted or what conclusions may be drawn.
results and conclusion
body
conclusion
recommendation
provide proof for your points and enable readers to review the original data sources themselves
references
bibliography
table of contents
appendices
The importance of business report writing is
It helps in international market
It helps in decision making
It helps in beautification
It helps in better hand writing
The role of communication in business is
To improve behavior of clients
To become a good manager
To improve the office technology
To intensify sales and profits
What is the first step in planning the report?
Prepare the outline
State the purpose of the report
Determine the ideas to include
Organize the information
What is the first stage in the writing process?
Evaluating
Drafting
Planning
Sharing
What is the given tip on proofreading?
Revise and revise again
Read faster to finish at once
Revise and Reread
Revise the errors in the future
Business writing is a Reader Centered writing means that
The writer is important
The document is long
Writing is your centerfold
Learn much about the reader
The communication is complete, means that it
Persuades the readers
Glorifies the writer
Shocks the readers
Appreciates the readers
Conciseness means
Wordiness
Largeness
Lengthiness
Greatness
Consideration means
Impulsiveness with the readers
Empathize with the readers
Carelessness with the readers
Disdain with the readers
Clarity has
Achieve too much at once
Long understanding of message
Abstract words and ideas
Specific message at a time
Concreteness in effective communication means
Messages are hypotheses
Messages are interpreted
Messages are supported by tales
Messages are not about reputation
The message should be designed according to the audience’s level of
Economy
Understanding
Cooperation
Reliability
Face to face communication is more appropriate for
Concerts
Large groups
Smaller groups
Lower groups
Formal communication that needs documentation will be best in
Verbal form
Physical form
Change form
Written form
Explaining the benefits to the readers provides
Positive motivation
Negative motivation
Secure motivation
Principle motivation
Some colors have positive connotations like
Black, gray, red
Pink, green, white
Blue, purple, green
Yellow, orange, violet
It makes people think of danger when the color is
Red
Pink
Green
Blue
Negative ideas must be expressed once and
Rejected
Indirect sentence
Requested
Straight forward
In writing “missing” is more neutral than
Happening
Failed
Linking
Blinking
The goal of business and personal communication is to build a
Distant relationship
Writing relationship
Negative relationship
Positive relationship
In writing, people often remember how something was said more than what was said.
True
False
Ensure that your writing focuses on the benefits to be achieved.
True
False
Explaining the benefits provides negative rather than positive motivation.
True
False
Threatening sentences can be rephrased to emphasize the positive.
False
True
The words “only” and “limited” make the sentence negative in tone.
True
False
State what not to do rather than what to do in the message.
True
False
When asking your readers to do something, keep to yourself what’s in it for them.
True
False
In writing, negative language is possible and must be frequently used.
False
True
Subtle word choice changes can have a big effect on the overall tone of a message.
False
True
Do write without the reader in mind in business writing.
True
False
Writing about a technical subject is to write technical jargon for a non-technical reader.
True
False
Always proofread your writing for mistakes before distributing to a wider audience.
True
False
Rely always on your computers’ spelling checking facility.
True
False
No need to explain the concepts if the reader can not relate to.
True
False
Everyone can benefit from improving his business writing skills.
True
False
The organization’s tone of voice is a crucial element in establishing and enhancing its brand.
True
False
Getting fresh eyes on the page will have more errors and good for potential embarrassment.
True
False
Get to the point quickly in business writing.
True
False
Write as if you’re talking to the person face to face, so address them personally.
True
False
Be ambiguous and mysterious in writing.
True
False
Communicate in a clear way so that the reader can understand.
True
False
Take it for granted that you’re giving information the readers are less interested.
True
False
Illustrate your points with specifics in writing.
True
False
Focus on the less important messages and get to what matters slowly.
True
False
Avoid jargon and cliches in business writing.
True
False
Going rogue and writing in an entirely new tone of voice is clear for customers.
True
False
No need to edit and proofread because the computer does it.
True
False
The business’ designated tone of voice helps to build trust.
True
False
It takes a few minutes to write successful copy for business.
True
False
For business writing to have maximum impact, one needs to approach with a keen eye.
True
False
The basic purpose of informational reports is
to persuade the audience to act.
to present data, facts, feedback, and other information,
to present recommendations and conclusions to a problem
to convince the reader of the soundness of your thinking.
The best way to phrase the purpose statement of a report is with
complex language
a controversial statement
an infinitive phrase
jargon.
Analytical reports for sceptical audiences should generally follow the ________ approach.
direct
indirect
hypothetical
aggressive
A contractor receives a request from a company to bid on a large project. They will prepare
an unsolicited proposal.
a blind proposal.
a solicited proposal
a request for proposal.
If you're writing an unsolicited proposal, you may have to
convince readers of a problem exists that must be addressed
analyse the client's business in light of the competition
use a style approved by the Association of Business Writers
enumerate the client's options regarding business decisions
When you're writing a report, be sure to adapt to your audience by
being sensitive to their needs
building strong relationships with them
controlling your style and tone
all of the above.
If you're writing a formal business report, you should
use the impersonal journalism style
rely on first-and second-person pronouns.
focus on similes, metaphors, and colourful language
use contractions to engage your audience
In order to help your readers understand and accept your message
use headings and links
include smooth transitions
provide previews and reviews
do all of the above
The introduction (or opening) of a business report should
discuss your conclusions or recommendations
carry the full weight of your message
include all of your information sources
help readers understand the context of the report
The writing approach for a proposal is similar to that of a persuasive sales message; you can
follow the AIDA model
minimise the "you" attitude.
follow the good-news message plan.
open with a buffer statement.
Which of the following is not an element normally included in the introduction of a proposal?
Background/statement of the problem or opportunity
The scope of the proposal
Proposed solution to the problem
Statement of qualifications
Describing your organisation's qualifications in a formal proposal is
considered arrogant and should be avoided
an essential part of the body section of the proposal
appropriate, but only in the introduction
only when your recommendations are controversial.
The close of a proposal should
summarise how your proposed solution will benefit the reader
ask for a decision from the reader.
reemphasise why your firm is the right choice for the job.
do all of the above
Transitional words and phrases
connect ideas , moving readers from one thought to next.
are essential only to analytical reports
should be removed from the report to make it more concise
aren't necessary with headings and subheadings
Which of the following is not a common organisational format for analytical reports?
Focusing on conclusions
Focusing on information
Focusing on recommendations
Focusing on logical argument
When selecting the right medium for a report
you should choose the ones that are most convenient.
you should choose the ones that are most economical
your decisions should reflect your audience's expectations.
you should always present your report in writing.
Answering the question, ________, will help you define the problem that you need to address in an analytical report.
What needs to be determined?
Why is this issue important?
Who is involved in the situation?
All of the above
When outlining the content of your report
it is preferable to use informative headings as opposed to descriptive ones.
you should use complex language for all headings.
keep in mind that you will have to use this same outline for your final report.
do all of the above.
An employee who describes the data she collected from six different plant managers without drawing any conclusions is preparing
an analytical report.
an informational report.
a proposal.
a work plan
Topical organisation strategies for informational reports include all of the following except
complexity.
sequence.
importance.
comparison
12. Hailey will be writing a complex report about a research study she’s conducting. Which of the following should she NOT do?
prepare written purpose statements
start writing immediately
consider the needs of the primary and secondary readers
prepare a written problem question
13. When writing a complex report, which of the following written documents should you prepare to help you understand the problem or assignment and help you clarify the task?
a statement of purpose
a problem statement
an executive summary
an audience analysis
14. Wes wants to begin his research by first searching the Internet. Which of the following is the best advice for conducting his search?
Choose your favourite search tool and use it exclusively so that you can master it.
Use just one or two keywords when conducting a search.
Use quotation marks to search for phrases.
Include articles and prepositions to make your searches more accurate.
15. Which of the following do reports written in a formal writing style tend to project?
subjectivity
partiality
authority
skepticism
16. In planning his report, Nolan breaks the major investigative problem into subproblems. Which of the following is this process sometimes called?
visualizing the problem
factoring the problem
focusing the problem
expanding the problem
17. Which of the following are Canadian Business and Current Affairs (CBCA) (ProQuest), EBSCO, and CPL.Q examples of?
card catalogues
websites
online catalogues
research databases
18. In which of the following situations should the indirect strategy of organization be used for a business report?
when readers are familiar with the topic
when readers must be educated about the topic
when readers are supportive of the topic
when readers are only interested in recommendations
19. Which of the following statements about using books for business research is accurate?
Because books are obsolete, they should never be used for business research.
Books provide excellent historical, in-depth data.
Books are best for finding current data about technical trends.
Most business reports are based on research found in books.
20. Which of the following is an example of an analytical report?
a report giving the details about a training workshop attended
a report showing that a public company is in compliance with Canadian Securities Administrators regulations
a report describing the new company dress code
a report recommending one of four building alarm systems
21. Benjamin needs to illustrate the percentage each branch represents of total company gross income. Which of the following is his best choice for presenting that information?
a pie chart
an illustration
a line chart
a bar graph
Business Writing is not used in a professional setting.
TRUE
FALSE
It enables the reader to know or do something.
Creative Writing
Business Writing
Academic Writing
Scientific Writing
In business writing, knowing your audience is necessary.
TRUE
FALSE
It is a writing style that is used to explain a concept and share information to a broader audience.
Persuasive
Expository
Narrative
Poetry is an example of narrative writing.
TRUE
FALSE
It is a part of organizational pattern wherein you make your main points and communicate your overall message to the reader.
Closing
Opening
Agenda
Body
If you do not know the reader's gender, which of the following salutation should be used?
Salute Ma'am
Dear Mr
To Whom it May Concern
Greetings Sir
Business writing skills can be acquired overnight.
TRUE
FALSE
It is a type of business writing that is used for routine, day-to-day communication within organizations.
Business Letter
Report
Business Memo
Handbook
In business writing, the following must be observed, except
Clarity
Verbosity
Conciseness
Straightforwardness
Technical Writing aims to deliver technical information to readers in a manner that is adapted to their needs, level of understanding, and background.
TRUE
FALSE
The following are examples of Technical Writing except ONE ----
Journals & Thesis
Narrative Poetry
Instructional Manual
Company Report
CC in email stands for _______?
Cuty Cute
Carbon Copy
Centered Crime
Why do we need not use 'NOTED' as reply in emails?
They want you to speak your mind.
They need value-adding ideas, options.
They need assurance of action.
All of the mentioned choices.
The 4C's in Technical Writing are: Clarity, Comprehensiveness, Conciseness and _______?
Credit
Cash
Correctness
Comission
It is a personal summary of your professional history and qualifications.
Work Profile
Cover Letter
Job Application Letter
Resume
Your Resume includes information about the following except one:
Career Goals
Education
Work Experience
List of Favorite Actors
In crafting Technical Writings, FONTS and FONT SIZE always matter.
TRUE
FALSE
How many character references can you have in your Resume?
1 Familiar person only.
2-3 References Only
8 - The more, the merrier.
5 - More entries, more chances of getting hired.
E-mail stands for: __________mail
Enhanced
Electronic
Entertainment
Euclid
