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WorksheetsDESIGN THINKING MASTERCLASS
Total questions: 20
Worksheet time: 20mins
Who is Design thinkers?
People who can solve all problems.
People who can solve complex problems.
People who can solve specific problems.
People who can create anything.
IDEO Design Thinking Framework, except:
Discover
Ideation
Evolution
Implementation
Part of the design thinking process where designers bring potential solutions to life?
Exploring the problem space
Empathizing
Brainstorming
Prototyping cycles
How long the typical phases of Design Thinking, DevOps, and Adoption for stage 5: Systematic process?
7 years
13 years
20 years
40 years
The Four Stages of The Design Thinking, except:
Exploring the problem space
Interview
Empathizing
Brainstorming
The capacity to step into the shoes of another and see the world from their perspective?
Exploring the problem space
Empathizing
Brainstorming
Prototyping cycles
To learn more about the problem, the user/customer, and his environment?
Empathy map
Persona/User profile
Customer journey map
AEIOU
To recognize trends at an early stage and integrate them in the problem definition and find a solution?
AEIOU
Analysis questions builder
Peers observing peers
Trend analysis
To learn more about the user/customer and a possible solution?
Persona/User profile
Customer journey map
Peers observing peers
Trend analysis
To provide support to the team throughout the design cycle, especially in relation to the various options?
"How might we..." question
Tells
Context mapping
Define success
To present my insights, ideas, and solutions to the members of my team and other stakeholders?
“How might we...” question
Storytelling
Context mapping
Define success
To design a desirable future and explore what has to be done now to attain this goal over time.
Context mapping
Define success
Vision cone
Critical items diagram
To ideate quickly – quantity is more important than quality?
Brainstorming
2x2 Matrix
Dot voting
6-3-5 Method
To make a clear decision on what options should be pursued in the form of ideas or concepts?
Brainstorming
2x2 Matrix
Dot voting
6-3-5 Method
To find inspiration for ideas and approaches by exploring “worlds” that seem to exist separately in the context of the problem statement?
Special brainstorming
Analogies & benchmarking as inspiration
NABC
Blue ocean tool & buyer utility map
To test my prototyped ideas quickly and simply and write down the result?
Testing sheet
Feedback capture grid
Powerful questions in experience testing
Solution interview
To review an assumption or compare two variants (in terms of quantity or quality) to find out what the preferences of the users/ customers are?
Powerful questions in experience testing
Solution interview
Structured usability testing
A/B Testing
To share the results and insights with the team at the end of an iteration, and also at regular intervals with the stakeholders?
I like, I wish, I wonder
Retrospective “sailboat”
Create a pitch
Lean canvas
To translate a problem into a solution that takes into consideration both the customer needs and my own business context?
Create a pitch
Lean canvas
Lessons learned
Road map for implementation
To put the focus on the successful implementation of potential market opportunities right from the onset?
Lean canvas
Lessons learned
Road map for implementation
Problem to growth & scale innovation funnel
