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WorksheetsNEGOTIATION SKILL 2023
Total questions: 10
Worksheet time: 5mins
The following are among the 4 Pillars of Communication, except:
Using your senses
Behaving flexibly
Checking your emotions
Setting your goals
The following are characteristics of a visual person except:
Become rigid and inflexible when faced with timing
Tend to skip over details
Can be impatient with others
Like to express concerns, ask questions, and give ideas
One of the ways on how kinaesthetic people decide is
Likes new ideas; quality is a key factor
Likes to be left alone to make a decision
Tends to make decisions quickly
Wants facts, statistics, reports, manuals etc.
Which of the following can be expected from a digital person when asked to make a decision?
May ask a series of questions
Usually makes decisions quickly
May be silent as they are thinking it through
Takes time to ‘feel’ it through.
What is meant by Credibility Technique?
Never tell another person more than he can believe
Use your credibility to convince another person
Use a person of authority’s opinion to present a case
Create credibility by telling people your expertise and experience
The following are Persuasion Techniques, except
Secrets
Future Pacing
Time Pressure
Feinting
According to a study done by Mehrabian, the impact of nonverbal behaviour to our message is:
7%
38%
55%
70%
When a person puts his hand or finger to his nose or mouth, it means…
He might be lying
He might be itchy
He might be shy
He might be angry
When you cross your arms during a conversation, people may perceive this as…
Being cold
Being defensive
Being stubborn
Being angry
The Salami negotiation strategy is to…
Achieve your objective a bit at a time
Take action first before discussing with others
Use time factor to expedite the negotiation process
Show interest in one aspect, but with a different objective
