WorksheetsPro NURS week 11
Total questions: 17
Worksheet time: 11mins
What is a book that asserts that the problem is not bad people in healthcare, it’s that good people are working in bad systems that need to be made safer. This book provides a national agenda with implications for reducing medication errors and improving patient safety.
(a)
How many people die each year due to hospital med errors?
90,000
100,000
96,000
98,000
94,000
What launched a campaign called the ‘100,000 lives campaign’ which is aimed at saving 100,000 lives by reducing morbidity and mortality in hospitals, through the utilization of practice guidelines
(a)
Trying to ‘raise the ceiling’ or enhance the quality of care delivered to patients
Quality improvement
Patient safety
Trying to ‘raise the floor’ or raise the minimum standard for what constitutes safe care
Quality improvement
Patient safety
Make overall process is more efficient by eliminating waste (ex. Organize a stock room)
Lean
Quality
Six sigma
Managing processes by standardizing and controlling them (ex. Standards of care)
Lean
Quality
Six sigma
Focus on eliminating defects (ex. determine why patients are falling)
Lean
Quality
Six sigma
What does PDSA stand for?
(a)
Which part of the PDSA determines the who, what, where, when, why, how
Plan
Do
Study
Act
Which part of the PDSA conducts the test, document, the results, measurements, challenges, and unintended consequences
Plan
Do
Study
Act
Which part of the PDSA analyzes the data and study results, compare the data for predictions, summarize, and reflect on what was learned
Plan
Do
Study
Act
Which part of the PDSA refines the change idea based on lessons learned from the test, and prepares a plan for the next test
Plan
Do
Study
Act
Did the QI initiative make an improvement? (Voice of patient or customer)
Outcome measures
Process measures
Balancing measures
The process or steps for the QI initiative being followed (voice of the workings of the system)
Outcome measures
Process measures
Balancing measures
Did the QI changes cause other problems in the system? (Ex. Decreace patient satisfaction by increase staff satisfaction)
Outcome measures
Process measures
Balancing measures
What is the HQO (health quality Ontario) campaign?
(a)
