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Agency OBX -Day 1 Quiz

Total questions: 15

Worksheet time: 15mins

Name
Class
Date
1.

Which of the following statements is true about HDFC Life?

a)

HDFC Life is rated as a Super Brand.

b)

HDFC Life is a general life insurance company.

c)

HDFC Life has completed 15 years in the life insurance industry.

d)

Innovation is one of the EPICC values at HDFC Life.

2.

Who is the CEO and MD of HDFC Life? Select the correct answer from the list below.

a)

Mr. Deepak Parekh

b)

Mr. Suresh Badami

c)

Ms. Vibha Padalkar

3.

HDFC Life has the following customer service touchpoints: 1. Branch 2. Call centre 3. Email 4. App 5. Social Media bots (Facebook, WhatsApp and Twitter)  Select the correct answer from the list below.

a)

Yes

b)

No

4.

The EPICC values in HDFC Life stand for which of these set of values?   Select the correct answer from the list below.

a)

Excellence, People Engagement, Innovation, Career Orientation, Culture

b)

Excellence, People Engagement, Integrity, Customer-centricity, Collaboration

c)

Experience, Patience, Innovation, Career Orientation, Culture

d)

Experience, Patience, Innovation, Customer-centricity, Collaboration

5.

Mr. Suresh Badami is the Deputy Managing Director and Chief Distribution Officer (CDO) of HDFC Life. Identify whether the above statement is true or false.

a)

TRUE

b)

FALSE

6.

Products, Process and People are the 3 aspects of Customer Promise at HDFC Life. Identify whether the above statement is true or false.

a)

FALSE 

b)

TRUE

7.

Which of the following HDFC group companies is an important partner for HDFC Life? Select the correct answer from the list below.

a)

HDFC Mutual Fund

b)

HDFC Realty

c)

HDFC Bank

8.

Who is the head of Agency channel in HDFC Life? Select the correct answer from the list below.

a)

Ankur Shah

b)

Dipesh Desai

c)

Vibha Padalkar

d)

Suresh Badami

9.

HDFC Life has consistently been rated a Great Place to Work. Identify whether the above statement is true or false.

a)

FALSE 

b)

TRUE

10.

The role of an FC at HDFC Life is to prospect and solicit life insurance business Identify whether the above statement is true or false.

a)

TRUE

b)

FALSE

11.

The role of an FLS at HDFC Life is to recruit FCs, develop and mentor them and solicit life insurance business through FCs. Identify whether the above statement is true or false.

a)

TRUE

b)

FALSE

12.

Agency Channel is ________Channel of HDFC Life

a)

Proprietary

b)

Non Proprietary 

13.

Agency Business works on these aspects-Emotional connect,Engagement Based model,Relation and Network. State whether the statement is True or False

a)

TRUE

b)

FALSE

14.

Which of the following does not come under Proprietary Business for HDFC Life? Select the correct answer from the list below.

a)

Tied Agency

b)

Direct Sales

c)

Bancassurance

d)

Shaurya Channel

15.

Agency Channel at HDFC Life came into existence in the which year?

a)

2000

b)

2001

c)

2002

d)

2003