Supervises, trains, and inspects the performance of assigned room attendants, turndown attendants, and floor attendants, ensuring that all procedures are completed to the hotel's standards.

Cleans guestrooms to the hotel's established standards of cleanliness. Expected to report any maintenance issues and handle guest special requests or complaints. Must ensure the confidentiality and security of all guestrooms.

Provides evening turndown service of the guest's bedding in preparation for a night's sleep while completing any additional cleaning of guestrooms, if needed, ensuring the hotel's established standards of cleanliness. Expected to report any maintenance issues and handle guest special requests or complaints. Must preserve the confidentiality and security of all guestrooms.

Cleans and maintains all furnishings and surfaces in public areas to meet the hotel's standards of cleanliness.

Receives dirty linen, issues clean linen and service towels to hotel personnel. Inspects condition of linen, removes damaged linen from service, and requests replacement items.

Supervises, trains, and inspects the performance of the public space cleaners to ensure that all public areas meet the hotel's standards.

Provides linen supplies for room attendants and stocks guestroom floor closets. Delivers and retrieves items requested by guests and the floor supervisor.

Supervises, trains, and inspects the performance of assigned laundry attendants ensuring that all procedures are completed to the hotel's standards.

Proceses all soiled hotel bed linens, terry, and food and beverage table linens by operating all laundry/dry cleaning machinery in accordance with the hotel's standards. Cleans, presses, and finishes staff and guest garments if required.