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WorksheetsManagement Concepts and Problems
Total questions: 78
Worksheet time: 39mins
Which of theese descrives the focus of neoclassical management theory?
A. the most effective way to track employee productivity
B. the best way to promote a good work-life balance
C. the best way to structure reward systems
D. the best way to motivate, structure, and support employees
How does the theory of classical leadership management differ from the behavioral management theory?
A. Classical leadership cared a lot more about the wages of the employees, while behavioral management
theory views them all just as parts of the process.
B. Classical leadership focused only on high production and efficiency, while behavioral management theory
focuses on worker satisfaction.
C. Classical leadership emphasized that a leader must have authority over his employees, while behavioral
management theory supports a bottom-up approach.
D. Classical leadership management is still implemented today, while behavioral management theory is
outdated.
Each of the following answer choices represents the fulfillment of one of Maslow's needs.
Identify the answer choice that represents achieving the HIGHEST need on Maslow's Hierarchy pyramid.
A. Tom started working at 8:00. At 8:15, his team-leader told him that the work he had recently done was
excellent and he said if Tom kept up with the good work he would surely be promoted very soon.
B. Tom should have started working at 8:00, but the elevator broke down and Tom was very scared because the
elevator was very old and has not been serviced in the past 5 years.
C. Tom started working at 8:00. He was very sad that he didn't have a lot of friends and he didn't really get
along well with his co-workers. Tom chose to go to the coffee break at 10:15 that he usually skips to try and
improve relations with the other workers.
D. Tom started working at 8:00. At 12:00 he felt very hungry and wanted to eat something, but his lunch-break
was not due until 13:00.
Which of Maslow's five needs can a manager fulfill by providing challenging work, inviting employees to
participate in decision-making, and giving them flexibility and autonomy in their jobs?
A. Physiological needs
B. Leadership needs
C. Social needs
D. Self-actualization needs
The Classical Management approach is most concerned with
A. implementing new technology.
B. management structure.
C. defining the chain of command.
D. worker productivity and efficiency.
Evaluate the effect of market penetration.
A. It is a marketing strategy that tries to decrease market share among stakeholders.
B. It is a marketing strategy that tries to decrease market share among existing customers.
C. It is a marketing strategy that tries to increase market share among existing customers.
D. It is a marketing strategy that tries to increase market share among stakeholders.
7. What are some of the advantages of being a strategic thinker?
A. Being able to make effective decisions
B. Being able to analyze information effectively
C. Being able to realize significant results
D. All of these answers are correct.
Sustainable businesses meet the needs of the present time without:
A. Making changes to their business operations
B. Changing their short-term financial goals
C. Any negative impact to the environment
D. Impacting the resources of future generations
Skepticism:
A. Is the desire to learn more information and seek evidence as well as being open to new ideas
B. Involves resolutely rejecting or harshly criticizing everything in an opinionated manner
C. Involves having a healthy questioning attitude about new information that you are exposed to and not blindly
believing everything everyone tells you
D. Is the ability to admit that your opinions and ideas are wrong when faced with new convincing evidence that
states otherwise
In terms of strategic thinking, what does asking the right questions mean?
A. Asking questions based on the market
B. Asking questions that are outside the box
C. Asking questions about all aspects of the business
D. All these answers are correct.
Which one of the following is not one of the four elements of strategy design?
A. Identify your LOBs
B. Determine your strategic thrusts
C. Prepare your contingency plans
D. Establish your CSIs
Joe's supervisor has asked how long it will take for him to finish a project. Joe anticipates a 'best case'
scenario of 4 hours, a 'worst case' scenario of 8 hours, and a 'probable' scenario of 5 hours. Using the formula to
calculate 'Expected Time', Joe should tell his supervisor the project will take
A.2.8 hours
B.4.7 hours
C.8.7 hours
D.5.3 hours
A development team at a large global technology company sells antivirus systems and offers a 10-year
warranty for its bestselling water-resistant laptops and mobile phones. The team has just developed a new
interactive website to market its products online. Which of the following would most likely be considered an
innovation?
A. The website to market the products
B. The antivirus system
C. The 10-year warranty for the water-resistant laptops and mobile phones
D. The use of the development team
Strategic planning is _________.
A. always a formal, regimented process for o sevelopinsonals Porcine company's future
B. a way to determine how many employees need to be available for a given shift in a retail store
C. a list that outlines all of a company's opportunities for growth
D. the process through which a company's leaders outline the vision for the future of the company, as well as
goals and strategies to guide operations.
Which of the following is NOT one of the key functions of management?
A.Plan
B.Innovate
C.Organize
D. Control
When taking disciplinary action, you should
a.Argue with the employee
b. Allow employee to speak for the others involved
c.Make the disciplinary process as formal as possible
d. Enforce policies and rules with consistency
Which of the following three factors affects an employee's motivation?
a. Attitude, interests and needs
b. Attitude, interests and salary
c.Attitude, interests and working conditions
d. Attitude, needs and salary
Managers are judged by:
The process or activity of optimally utilizing human resources to achieve predetermined goals and objectives
in the most efficient and effective way possible is:
a.Directing
b.Controlling
c.Planning
d.Organizing
As a manager, you cannot evaluate:
a. The performance of the employee
b. The behavior of the employee
c. The risk taking characteristics of the employee
d.The attitude of the employee
Which of the following will help motivate employees?
a.Compromise on poor performance
b.Ask for performance and set standards
c. Use positive reinforcement, and generalize it
d.Use the same methods of reinforcement for everyone
Which statement about power is true?
A. Authority gives power
B. Power can be delegated
C. Power must be earned
D. Power is given through the legitimacy of the position
Which style of leadership asks for subordinates input, using them to reinforce their position on how the task
should be done, and the methods to be used?
A. Autocratic
B. Delegating
C.Relationship
D.Task
Which style of management would be most effective in an emergency situation?
A. Autocratic
B. Consultative
C.Delegating
D.Participating
Which theory of management describes the boss who believes people are lazy, and need constant supervision?
A.Theory x
B. Theory y
C.Theory z
D. Democratic theory
.Quality circles and quality of life management styles are often referred to as:
A.Japanese style
B.German style
C.Autocratic style
D. Theory X style
The freedom to act, make decisions and challenge one's self to be more creative fits which of Maslow's
hierarchy of needs?
Which of the following is a function of management?
A.Doing
B.Staffing
C.Sampling
D.Maintaining
Reaching toward an objective or striving to meet a mission statement would fall into what part of
management?
A.Planning
B.Directing
C.Controlling
D.Staffing
The theory of Unity of Command is:
a.Where cach working unit has one person in charge with authority to make decisions up to a certain level
b. Where each working unit has multiple people in charge and a vote is taken when decisions must be made
c.Where each working unit has many departments, and no one person is in charge
d. None of the above
The upper limit of employees or subordinates a supervisor can effectively manage is called:
a.Span of control
b.Span of manpower
c.Span of organization
d.Span of functions
Supervisors have the tendency to spend most of their time on this function:
a.Directing
b.Controlling
c.Planning
d.Stafting
Which managerial function clarifies the boundaries of authority and responsibility within a department?
a.Planning
b.Organizing
c.Directing
d.Controlling
When solving a group conflict, you should:
a. Establish a winner and loser group
b.Resolve it in such a way that there is no apparent winner or loser
c.Smooth over the problem, hope it will go away with time
d.Support the position with the most people involved
Which statement is true?
a.A managers status within the organization does not influence communication with subordinates
b.In a well operated organization, communication always flows upward
c.The manager/subordinate status does not have any influence on communications between the two partics
d.People prefer, most of the time, to communicate with the higher status level positions
Which of the following is NOT a rule for effective listening?
a.Do not anticipate what the employee will say
b. Do not fake attention
c.Try to retain everything the employee is saying
d.Listen without evaluating
When resolving problems between two employees, the manager should:
a.Base all decisions on the employces attitudes
b. Remember that differences exist between employees personalities
c.Make your decision based on the employees behavior
d.Stall for time, because time fixes everything
The right or privilege to direct or request a behavior or action, along with the right to discipline is:
a. control
b.Power
c.Authority
d.Leadership
In any useful description of management you will find two premises, which statement contains one of those premises:
a. Develop people and direction of things.
b.Develop people and not the direction of things.
c.Direction of things and not the development of people.
d. Management performs task rather than corrects workers mistakes.
Managers should know and use the three types of planning. These are:
a. Emergency, Task, & Contingency.
b.Goal, Long range, & Contingency.
c.Short range, Long range, & Contingency.
d. Task, Long range, & Emergency.
To be able to formulate a workable plan you must first:
a.Have knowledge of utilities' policies & rules.
b.Know of available resources.
c.State the objective to be achieved.
d.Understand the utilities' methods & procedures.
A job description should contain which of the following?
a. Benefits.
b. Duties.
c.Number of positions required.
d.Salary.
Which is not a characteristic of a good directive?
Things such as, titles, promotions, and a private office would be placed into which level of "Maslow's
Hierarchy of Needs"?
Which of the following is an advantage of group decisions?
a.Compromise & bargaining.
b.Majority decision making.
c.Time.
d.Variety of approaches.
When open-ended time assignments are given, which of the following is true:
a. Accountability is non-existent.
b.All tasks are completed when manager expected.
c.Employee procrastination level is low.
d. Projects are worked on at a consistent pace.
Managers who direct the work of the rank and file employees are known as:
Which statement on authority is true?
a. Authority & power are the same.
b. Authority cannot be delegated.
c.Authority and responsibility must be considered together.
d.Authority comes with power.
In Mr Glow's X and Y Theory of leadership, the "Y" manager would:
a.Allow employees to become part of the decision making process.
b.Issues direct, clears orders and expects them to be accepted & carried out.
c.Leave little doubt who is boss and who the subordinate is
d.Does not allow employces to become part of decision making process.
Autocratic leadership style may be useful when:
a.Experienced crew members with high skill levels will perform the task.
b.Hazardous working conditions exist.
c.Non-emergency conditions exist.
d. Leader does not have expertise required to do the task.
One of the abilities a manager needs to be successful is the ability to match leadership style to the work
situation, which is necessary because of three concerns. These are:
a.Interpersonal relationships, worker/task maturity, orders & directives.
b.Manager accessibility, training, task.
c. Task, interpersonal relationships, worker/task maturity.
d. Workers, communication style, social activities.
Managers cannot evaluate:
a. Attitude of employce.
b. Behavior of employee.
c.Performance of employce.
d.Risk taking characteristics of employee.
Listening is the key to knowledge and understanding. Which item listed below will not aid effective
a. Anticipate what will be said next.
b. Ask questions.
c.Focus on speaker.
d. Paraphrase message.
Open-end time assignments can produce:
a.Completed projects on time.
b. Employee accountability.
c. Procrastination.
d.Project work schedule improvements.
Before you can solve a problem you must:
a.Define the problem
b. Decide to use group or individual decision
c.Establish objectives
d. Review need for decision
The process of setting goals and establishing guidelines for meeting them is called:
a.Planning.
b.Supervising.
c.Evaluating.
d.Managing.
59. Which of these statements best describes the concept of reinforcement?
a.Rewards are negative reinforcements.
b Punishment and reward are both reinforcements.
c. Punishment cannot be a reinforcements.
d. Punishment can never be fair.
The three dimensions which affect situation favorableness are task structure, leader/member relations, and
positioning power. If these three dimensions are high, situation favorableness occurs. Which of the following
leadership theories embodies these three elements?
a. Path-Goal Theory
b. Situational Control Theory
c. Leader-Member Exchange Theory
d. Fiedler's Contingency Theory
Mr. Y is the newly installed Principal of Lingap national High School. On his third week as school principal, the
PTA President came to his office with a letter of petition towards a Master Teacher in English. Unfortunately, he
was caught unaware of the existing problem of the school. What element of management crisis is shown?
a. Threat
b. Surprise*
c. Urgency
d. Decision
Section 14 of the Republic Act 9155 embodies what?
a. School Leadership
b. Management
c. Supervision
d. AuRA
Mr. Z. is the newly appointed focal person in a primary school in the CAR. Due to lack of funds to make a rip-rap
of the school premise, he made collaboration among the internal and external stakeholders. What competency is
being shown by Mr. 2?
Political Competency
Leadership Competency
Architectural Competency
Managerial Competency
Mr. A used the formula, (Enrolment in Grade VI (2012) / Enrolment in Grade I (2006) × 100%.
What is being computed by Mr. A?
a. Promotion Rate
c. Cohort Survival Rate
b. Participation Rate
d. Retention Rate
Mr. A used the formula, (Enrolment in Grade VI (2012) / Enrolment in Grade I (2006) × 100%.
What is being computed by Mr. A?
a. Promotion Rate
c. Cohort Survival Rate
b. Participation Rate
d. Retention Rate
The school of Mr. B was given a YELLOW COLOR in the Pupil-Teacher Ratio, What does this mean?
The school has 25:1 pupil-teacher ratio.
The school has 30 - 34.99:1 pupil-teacher ratio.
The school has 35 - 39.99:1 pupil-teacher ratio,
The school has 45 - 49.99:1 pupil-teacher ratio.
Which of the following is NOT a key reform thrust of BESRA?
I. SCHOOLS III. SOCIAL SUPPORT TO LEARNING V. DEPED'S institutional culture
II. TEACHERS IV. COMPLEMENTARY INTERVENTIONS
a. I and II
b. all of the above
c. III, IV and V
d. None of the choices
Under Republie Act 6713, what is being shown when ..."
Mr. M did not did not favor his nephew to be hired or
appointed to a certain position".?
a. Commitment to public interest.
b. Professionalism
c. Justness and sincerity
d. Political neutrality
How many days do an employee or a public official respond to letters,
request...etc. upon the receipt thereof?
a. 20 days
c. 5 days
b. 15 days
d. 25 days
1For practicality and expeditious processing of document, how many signatories must contain therein?
a. 1
b. 3
c. 2
d. 4
One of the legal bases of school-based management which enables communities to be more effective partners in
the attainment of the national goals.
a. RA 7160
b. MTPDP 2004-2010
c. RA 9155
d. Schools First Initiative
Which of the following is TRUE under the declaration policy of RA 9155?
I. The State protects and promotes the right of all citizens to quality basic education.
II. Providing Filipino children free and compulsory education in the elementary level.
III. Free education in the high school level.
V . Includes the ALS for out-of-school youths and adult learners
I and II only
II and III only
II and IV only
I, II, III and IV
In what Republic Act renamed the DECS into DepEd?
RA4670
RA 9155
RA6734
RA9054
Among the terms used to define quality education, which of the following does NOT belong to the group?
Standard
Relevance
Appropriateness
Excellence
Which of the following is used in the selection of officials and employees for appointment in the DepEd?
I. Merit
III. Fitness
II. Competence
IV. Equality
I and IV only
I, II and III only
II and III only
I, II, III and IV
Which of the following positions does NOT require CESO eligibility?
ASDS
RD
SDS
ARD
In which of the following DepEd Orders is known as the Merit Selection Plan of DepEd?
DepEd Order No. 29, s. 2002
DepEd Order No. 39, s. 2002
DepEd Order No. 29, s. 2003
DepEd Order No. 39, s. 2003
. It contains the basic regulations, institutions and information which guide DepEd Central Office and the field personnel in carrying out the teacher in the department
DECS Manual
DepEd Manual
Civil Service Manual
Plantilla
