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WorksheetsHospitality2
Total questions: 10
Worksheet time: 5mins
Name
Class
Date
1.
The full-service provider in F&B sector
a)
Cafe
b)
Restaurant
c)
Vending machine
d)
Bar
2.
Which one is not a hospitality product?
a)
hotel room
b)
room service
c)
meal
d)
check-in
3.
The standard check-in time
a)
10am
b)
12pm
c)
2pm
d)
3pm
4.
Which one is an example of service?
a)
wake-up call
b)
conference room
c)
bar drink
d)
guest laundry service
5.
Which one is not a type of room?
a)
king
b)
twin
c)
double
d)
baby cot
6.
The standard check-out time
a)
10am
b)
12pm
c)
2pm
d)
3pm
7.
Turn down service is between
a)
8am-12pm
b)
10am-2pm
c)
2pm-6pm
d)
5pm-9pm
8.
Who helps guests with their luggage?
a)
receptionist
b)
porter
c)
room attendant
d)
door man
9.
Who helps guests to book theatre tickets?
a)
front office
b)
housekeeping
c)
sales
d)
concierge
10.
Who first meets the guests?
a)
receptionist
b)
porter
c)
room attendant
d)
door man
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