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WorksheetsGeneral Safety & Security Quiz
Total questions: 10
Worksheet time: 6mins
What is code time check?
Annoucement for clock adjustment in the store.
Annoucement for fire.
Annoucement for injury.
Annoucement for bomb threat.
What types of device is a smoke detector?
Fire protection device
Fire detection device
Fire prevention device
None of above
What is code 1000?
An alarm to evacuate
A fire alarm
A pre-warning to evacuate
A missing child alert alarm
What is considered as fraud?
Give staff discount to your neighbour
Take something from IKEA to home without paying
Keep unpaid IKEA goods in your locker.
Inform friends and neighbour whenever store is having great sales
Reserve the IKEA furniture for own use by hiding the articles from customer picking areas.
What is the first step to use a manual fire extinguisher?
Pull out the safety pin.
Aim the nozzle of the fire extinguisher low at the base of the fire.
Squeeze the handle.
Sweep the extinguisher from side to side
How would you handle an angry customer?
Stay calm and don't allow yourself to be provoked.
Show that you are serious by raising your voice.
Interrupt the person and insist him to listen to you.
Listen carefully the concern raised by customer.
Make clear that you will find a solution. Call your duty manager for help if unable to resolve the situation by yourself.
What are the most common causes of accidental stumbles and falls?
Wet floor.
Banana peel.
Hard floor.
Carpet and rug.
Cables in walkway.
What is the code for injury?
Code 1000
Code 99
Code 500
Code 7
What are the correct procedures to handle any suspicious/unattended package found in the store premises?
Shout for help.
Cease all radio communication including cellular phones.
Try to touch, move or cover the suspicious items.
Immediate notify duty manager and security control about the situation.
Standby for Code Time Check annoucement. Do not let anyone go near to the affected area.
Where is the designated assembly area in the event of evacuation?
Jurong East MRT Station
JEM Main Entrance (taxi pick up and drop off area)
Westgate Main Entrance (shelter area) opposite Samsung.
Open area between Jem and Westgate (near McDonald)
