A company needs to hire people when there is a ____.

You need to wear formal clothes to attend a...

jobless = ?

You attend a job interview, you are a ___.

You have just been hired and having your training, you are a/an ...

A diploma is a kind of ...

Once you have completed your undergraduate studies, you get a ___.

If you get hurt at work, your _____ can cover your cost for seeing a doctor and getting treatment.

An aptitude test tests ___.

A ____ helps you book hotel rooms and plane tickets for your trip.

To get this job, you need to be ___ in English and Cantonese.

Marge is resigning from her company. Which is the best way for her to communicate this information?

Ahmad is attending a work meeting. When is it appropriate for him to use his smartphone?

Carla works at an accounting office. Which of the following should she do before sending a work-related email?

Reggie works at a sporting goods store. Which is the best way to answer the store's telephone on a busy day?

Olivia is careful of how she communicates with people at work. Which is an example of positive nonverbal communication?

Zoe is a computer technician. An older customer is asking the same questions repeatedly. What should Zoe do?

Jose' is delivering a sales presentation. During his presentation, he should do all of the following EXCEPT...

Jackie is unhappy with her performance review and salary. She schedules a face-to-face meeting with her supervisor. Which of the following should she also do?

Marcus is in a face-to-face interview. Which is an example of positive nonverbal communication?

a period of time during which someone works for a company or organization in order to get experience of a particular type of work

A form of workplace communication can be ___________.

Companies understand that good communication is important for them ________________.

Good communication in the workplace _______________.

When communicating at work, clarification b the listener can be accomplished by _____________.

When communicating with others at work, you should _____________.

In order to make sure your message at work is to the point and clear, you should first _______________.

In the workplace, it is important to make sure your message ______________.

A key component to effective communication in the workplace is ______________.

In order to show you are receiving the message from the speaker, a good listener will use the appropriate body language and/or gestures such as __________________.

One of the most common communication barriers in the workplace _____________.

If an interaction or issue has upset you at work, it is best to ________________.

Specific items that can distort, destroy, or prevent communication in the workplace:

The transmitting of information between one person to another person or group:

Giving your full attention to the speaker, using all senses to listen, and showing the speaker you are listening:

Involves checking with the speaker on what he or she mean and resolving any confusion:

In the workplace, you will most likely need to be able to effectively communicate with your co-workers, vendors, and customers.

Good communication leads to conflicts, low morale, frustration, misunderstandings, and productivity problems.

Communication is a learned skill.

A common mistake people make when someone else is talking is that they tend to only be thinking about what they want to say when it's their turn to talk again and are not listening.

For effective communication to occur, you can't be afraid to admit you didn't understand someone.

Good communication at work means saying everything on your mind and doing most of the talking.

Emotions such as anger, fear, or resentment can easily distort or destroy a message.

Choose the strategies that can help improve your communication skills (there will be 4 of them)