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WorksheetsIS121 - Quiz in Knowledge Management
Total questions: 10
Worksheet time: 10mins
This type of knowledge encompasses the insights, judgment, creative processes, and wisdom that come from learning and long experience in the field as well as from many trials and errors.
Explicit Knowledge
Tacit Knowledge
Systems that manage electronic documents, often converted from paper sources, making them searchable and easily transmitted.
Intranet
Enterprise Content Management (ECM)
Document Management System
Intelligent Character Recognition (ICR)
Software that can interpret hand printed text written on paper forms.
Intranet
Enterprise Content Management (ECM)
Document Managemnt Systems
Intelligent Character Rcognition (ICR)
The number and quality of all the relationships an organization's employees maintain, not just with one another but with clients, customers, suppliers, and prospective employees.
Human Capital
Social Capital
Structural Capital
A meeting held after a project has been completed to document what worked well and what didn't.
Blog
Wiki
After-action review
Narrative
A website in which users add and edit articles about specific topics and discuss the contents of each article with other editors.
Blog
Wiki
After-action review
Narrative
Knowledge that can be documented and codified, which is often stored in information systems, on websites, in spreadsheets, or in handbooks and manuals.
Explicit Knowledge
Tacit Knowledge
The first step is to ______________, which can best be determined by studying the organization's specific needs.
Identify the Goal
Locate the Sources
Capture the Knowledge
Organize, Share, and Value Knowledge
Once the organization identifies its goal, it next ____________ of relevant knowledge.
Identify the Goals
Locate the Sources
Capture the Knowledge
Organize, Share, and Value Knowledge
The competencies and knowledge possessed by the organization's employees.
Human Capital
Social Capital
Structural Capital
