NEW
Font size
S
M
L
XL
WorksheetsS | M05 Pre-exam
Total questions: 20
Worksheet time: 20mins
Name
Class
Date
1.
An employee is terminated for repeated violations of employer policy. How does this type of separation impact severance payments?
a)
It reduces the amount of compensation the employee receives.
b)
It requires outplacement support to help the employee find a new job.
c)
It depends on country law and whether compensation is required.
d)
It depends on whether the employee has accrued but unused vacation.
2.
Which measure is an indicator of employee engagement?
a)
Numerous long-term employees in the company
b)
High number of applicants being referred by current employees
c)
High number of employees using internal social media
d)
High number of employees enrolled in continuing education programs
3.
Which measure correlates to a decrease in employee engagement?
a)
Decrease in voluntary turnover
b)
Increased participation in employee opinion surveys
c)
Increased demand for higher wages
d)
Decrease in revenue per employee
4.
Why is it important to engage managers and supervisors when creating employee engagement policies?
a)
They are responsible for communicating the policy.
b)
It is not courteous to exclude colleagues.
c)
It could affect performance appraisals.
d)
They may be responsible for implementing the policy.
5.
What is the term for the agreement to not share or make public information that has been disclosed to an organization?
a)
Right to privacy
b)
Conflict of interest
c)
Confidentiality
d)
Anticorruption
6.
What HR-directed policy initiative could best help resolve work/life balance conflicts for female employees?
a)
Revising promotion policies
b)
Instituting mentoring programs
c)
Providing flextime and parenting leave benefits
d)
Initiating diversity awareness training
7.
What is the primary purpose of a health and safety audit?
a)
To determine if policies are being followed
b)
To assess the soundness of a policy
c)
To identify more appropriate risk management strategies for identified risks
d)
To update health and safety programs to reflect new technologies
8.
What are the factors in the risk equation?
a)
Probability of occurrence and magnitude of impact
b)
Rate of emergence and degree of impact
c)
Probability, magnitude of impact, and risk tolerance
d)
Rate of emergence and prevalence
9.
Why is it important for organizations to manage conflicts with employees?
a)
To help employees who, because of cultural norms, will not resolve conflicts on their own
b)
To sustain trust among all employees
c)
To decrease the number of interpersonal conflicts that occur in the organization
d)
To increase respect among employees for managers and supervisors
10.
What is the best definition of duty of care?
a)
Due diligence in hiring and firing
b)
Preserving employees from injury due to work site incidents
c)
Obligation to protect employee health and safety
d)
Taking steps to identify threats to global assignees
11.
What is the best definition of a sustainable employee relationship?
a)
Employees exhibit high levels of job satisfaction.
b)
Employers are able to operate profitably and offer full employment for the foreseeable future.
c)
Economic benefits to the employer and the employee are in balance.
d)
Employees, society, and employers can expect to achieve their goals well into the future.
12.
An employee is going to be terminated. It is most important for the HR professional to determine:
a)
whether there is proper documentation.
b)
what the timing of dismissal will be.
c)
how the employee will be notified.
d)
who will conduct the dismissal.
13.
What HR risk management action contributes directly to a business continuity effort?
a)
Training staff in first aid
b)
Communicating evacuation plans to all employees
c)
Developing channels to facilitate reporting threats
d)
Maintaining succession plans
14.
What ER tactic is based on the principle of high employee involvement?
a)
Employees are regularly rotated into supervisory roles on a shop floor.
b)
Management makes significant workplace changes based on employee suggestions in an annual survey.
c)
Employee representatives vote on outsourcing a production function.
d)
A software development team determines how it will manage a project.
15.
Where can an HR professional have the most impact in shaping and driving an individual employee’s engagement?
a)
In daily work transactions
b)
During the initial interview process
c)
At critical touchpoints in the employee life cycle
d)
During performance reviews
16.
What is a direct benefit of conducting employee surveys?
a)
Improved individual employee performance
b)
Increased skills of HR staff
c)
Decreased labor strikes
d)
Early identification of workforce issues
17.
What is the FIRST step in locating a third-party vendor to handle an employee assistance program?
a)
Create an RFP.
b)
Conduct on-site visits.
c)
Analyze needs and define goals.
d)
Contact potential vendors.
18.
Which of the following is NOT an outcome of employee engagement?
a)
Employees are motivated by pay increases.
b)
Employees have pride in their employer.
c)
Employees stay longer with the organization.
d)
Employees work extra to deliver excellent performance.
19.
What is the first disciplinary action a supervisor should take in dealing with an employee's repeated tardiness?
a)
Temporary demotion
b)
Problem solving and open dialogue
c)
Suspension
d)
Oral warning and a reduction in pay
20.
The employees have expressed dissatisfaction with rigid starting times, a lack of recognition for their work, and poor communication between managers and employees. The company can improve communication between management and employees by:
a)
increasing employee challenges and responsibilities.
b)
instituting an employee suggestion system.
c)
providing flexible work hours.
d)
directing employee concerns to the appropriate channel.
Reset
