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SNAF Quiz 1

Total questions: 15

Worksheet time: 8mins

Name
Class
Date
1.

What feature in ServiceNow can be used to create and run automated tests on a ServiceNow instance?

a)

Automated Test System (ATS)

b)

Automated Test Framework (ATF)

c)

Automatic Test Framework (ATF)

d)

Automated Test Platform (ATP)

2.

Which of the following is not an example of a UI action?

a)

Form buttons

b)

List buttons

c)

List context menu items

d)

Variable choices

3.

Which group of permissions is used to control Application and Module access?

a)

Assignment Rules

b)

Roles

c)

UI Policies

d)

Access Control Rules

4.

What provides additional optional functionality within a ServiceNow instance, like Applications and Demo Data?

a)

Plugins

b)

Modules

c)

Clients

d)

UI Actions

5.

What is generated from the Service Catalog once a user places an order for an item or service?

a)

Change Update

b)

Request

c)

Order Bill

d)

SLA

6.

Which of the following is captured in an update set?

a)

Tasks

b)

New Data Records

c)

Tables

d)

Modified Data Records

7.

System admins have no control over when to activate plugins?

a)

True

b)

False

8.

Where are all the instance’s Access Control rules stored?

a)

Access Control Registry (ACR)

b)

Access Control Log (ACL)

c)

Access Control Record (ACR)

d)

Access Control List (ACL)

9.

What are the three key attributes of a field? (Select 3)

a)

Variable

b)

Label

c)

Value

d)

Title

e)

Name

10.

Which one of the following modules provides a list of all existing tables, with columns, column attributes, and indexes?

a)

Columns and Fields

b)

Tables and Columns

c)

Tables and Fields

d)

Access Control

11.

What allows users to create, categorize, review, approve, and browse important information in a centralized location that is shared by the entire organization.

a)

Service Catalog

b)

Incident

c)

Import Sets

d)

Knowledge Management

12.

This type of policy executes on the client side and can determine if a field is mandatory, visible/hidden or read-only.

a)

UI Action

b)

Business Rule

c)

Data Policy

d)

UI Policy

13.

Which of the following would a system admin use to standardize the same data across ServiceNow Applications?

a)

Data Lookup Rule

b)

Business Policy

c)

Data Policy

d)

UI action

14.

CMDB stands for?

a)

Configuration Manager Database

b)

Computer Management Database

c)

Configuration Maintenance Database

d)

Configuration Management Database

15.

The task table provides a series of standard fields to which of the following tables (Choose 3)

a)

Problem

b)

User

c)

Incident

d)

Group

e)

Change Request