WorksheetsUAS Korespondensi Bahasa Inggris
Total questions: 44
Worksheet time: 44mins
What is the purpose of a Letter of Inquiry?
To inform
To invite
To request or ask
To say hello
The last paragraph of a letter should provide?
Reasons for writing the letter
The recipient’s contacts
Your contact information
Gratitude for the deal
What is the amount of questions that can be listed in an enquiry letter?
7
5
3
any amount
True/False.
You write an inquiry letter, when you cannot get the information from another source
true
false
“I hope to hear from you soon”
“I look forward to receiving your advice on this matter”
"Please let me know when we can expect delivery."
The above statements are examples of?
Salutation
Closing of a business letter
Opening of a business letter
Details of complaint letter
Complete the sentence.
In writing an inquiry letter, you must state ______ the information you are seeking.
Exactly
Repeatedly
Generally
In abbreviations
A letter asking about a product, service, or procedure is a(n) …
Inquiry letter
Cover letter
Order letter
Complaint letter
What is the purpose of placing order letters?
To order items or services
To ask permission to order items or services
To bargain about the items or services offered
To make an appointment to order items or services
Which of the following is mentioned in letter when an order is placed?
Age of the owner
Nationality of the owner
The health of the owner
Mode of payment
Which of the following is mentioned in a letter when an order is placed?
An accurate and full description of products required
Delivery requirements such as place, date, mode of transport, etc
Quantity
All of them
An order letter should include all terms and conditions agreed upon by?
The buyer
The seller
The both parties
None of the above
An order letter should not?
Be accurate
Use separate paragraphs
Have all relevant details related to the order
Use jargons
Which is not included in the structures of an order letter?
Order details
Salutation
Company introduction
Personal information of the seller
Which sentence should you not use when placing an order?
We are considering the purchase of …
We would like to place an order.
We have steady demand for …, and so would like to order …
We really like your items and you must deliver them to us by tomorrow.
What should we write when cancelling the order?
We are sorry, your product is so bad that I don’t want to buy it anymore
We are sorry to inform you that we have to place our order elsewhere.
Because we don’t like your items, we don’t want to order again
All of the above.
What type of letter is a written pitch to attract potential customers to a product or service?
Claim letter
Sales letter
Adjustment letter
Inquiry letter
What are sales letter used for?
Announce a new line of product
Offer something to the customer that is limited in time or quantity
Give readers a call to action
Use testimonials or statistics
The following are the ways on how you can make a sales letter more effective, except …
Use informal language
Keep the customer in mind
Organize your content
Use formal language
A reservation letter can be written by any private person.
True
False
A reservation letter includes the who, what, when, and where of the reservation.
True
False
A response to a sales letter is an example of a solicited reservation letter.
True
False
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