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Chapter 9 - Ethics & Information Technology

Total questions: 26

Worksheet time: 13mins

Name
Class
Date
1.

According to an American Management Association/ePolicy Institute survey on electronic monitoring and surveillance, ___________ of the respondents reported that they had fired workers due to misusing the Internet.

a)

15%

b)

20%

c)

30%

d)

40%

2.

According to an American Management Association/ePolicy Institute survey on electronic monitoring and surveillance, ___________ of the respondents reported that they had fired workers due to misusing their corporate email accounts.

a)

25%

b)

28%

c)

30%

d)

32%

3.

According to an American Management Association/ePolicy Institute survey on electronic monitoring and surveillance, ___________ of the respondents reported that they had fired workers due to misusing corporate telephone.

a)

6%

b)

8%

c)

10%

d)

12%

4.

What is not a workers’ rights policy area for IT activities?

a)

Role modeling through visible action

b)

Rewards and discipline

c)

Communicating about ethics and values

d)

Accuracy

5.

What is not a question that managers ask before storing potentially private information?

a)

Who has the legal ownership of the information?

b)

What is the nature of the data?

c)

Who should have access to this information?

d)

Who is responsible for screening potential users

6.

Which is not one of the questions that employees and managers need to address when considering e-mail messages?

a)

Is any e-mail actually private?

b)

How much is e-mail saving the company?

c)

Can e-mail be used against employee?

d)

How far can you go without being unethical when it comes to others, email?

7.

Which of the following is not a factor when understanding the potential ethical issues related to information technology?

a)

Privacy of the stakeholders

b)

Control over the information flow

c)

Firm’s level of profitability

d)

Accuracy of the Information

8.

Obtaining and using someone else’s personal data in a fraudulent or deceptive way is called:

a)

Market manipulation schemes

b)

Auction and retail schemes

c)

Credit card schemes

d)

Identity theft and fraud

9.

Offering high-value items to attract consumers by inducing them to send money but then deliver nothing or a lower-value item than promised are called:

a)

Auction and retails schemes

b)

Credit card schemes

c)

Business opportunity schemes

d)

Market manipulation schemes

10.

Advertising business opportunities allowing individuals to earn thousands of dollars a month but requiring the individual to pay an upfront fee, are called

a)

Auction and retail schemes

b)

Business opportunity or Work at home schemes

c)

Identity theft and fraud

d)

Market manipulation schemes

11.

Spreading false and fraudulent information to cause increase in thinly traded stocks then selling off the stocks before the price falls back to its usual low level to cause a price decrease is

a)

Auction and retails scheme

b)

Business opportunity scheme

c)

Market manipulation scheme

d)

Identity theft and fraud

12.

What is not a cost of using e-mail?

a)

Access to resources

b)

Offensive communication

c)

Frivolous use

d)

Information overload

13.

What is not a benefit of using e-mail?

a)

Documentation

b)

Monitoring

c)

Efficiency

d)

Offensive communications

14.

Which is not one of the consumer protection tactics identified by the Federal Trade Commission?

a)

Watch for catchwords and phrases!

b)

Never give your password to anyone!

c)

Read spam before deleting!

d)

Pay attention!

15.

What is not one of the key ethical issues facing big data?

a)

Loss of anonymity

b)

Honesty/truthfulness

c)

Self-protection of people

d)

Data patters versus reality

16.

Which is not a government-based set of regulations relating to information technology?

a)

The Kyoto Treaty

b)

The European Union’s Electronic Commerce Directive

c)

The World Intellectual Property Organization

d)

The Sarbanes-Oxley Act

17.

Which is not one of the key ethical issue, identified with internet usage?

a)

Security transactions

b)

Product promotion

c)

Illegal activity like hacking and fraud

d)

False advertising

18.

Which of the following is not a type of critical analysis managers should do to assist in their decision-making processes:

a)

Utilitarian Goal-Based Analysis

b)

Right-Based Analysis

c)

Stakeholders Analysis

d)

Market-Based Analysis

19.

Which of the following analysis helps managers determine a decision that will produce the greatest good to the greatest number of stakeholders:

a)

Stakeholders Analysis

b)

Right-Based Analysis

c)

Utilitarian Goal-Based Analysis

d)

Duty-Based Analysis

20.

Which of the following analysis focuses on considering how potential decisions may affect the rights of different types of stakeholders:

a)

Stakeholders Analysis

b)

Right-Based Analysis

c)

Utilitarian Goal-Based Analysis

d)

Duty-Based Analysis

21.

Which of the following analysis focuses on assessing the ethical duties of a manager:

a)

Duty-Based Analysis

b)

Stakeholders Analysis

c)

Utilitarian Goal-Based Analysis

d)

Right-Based Analysis

22.

Which of the following acts allows employers to monitor e-mail messages sent through the computer systems, allowing for the transfer of data:

a)

Sarbanes Oxley Act 2002

b)

Electronic Communications Privacy Act 1986

c)

The USA PATRIOT Act 2001

d)

The European Union’s Rome II Directive

23.

Which of the following acts allows employers to monitoring of business-related phone calls:

a)

Sarbanes Oxley Act 2002

b)

The USA PATRIOT Act 2001

c)

Electronic Communications Privacy Act 1986

d)

The European Union’s Rome II Directive

24.

Use of email to try to mimic a legal, legitimate company to ‘fish’ for personal or financial information from individuals is called:

a)

Phishing

b)

Cyber Extortion

c)

Spoofed or Hijacked Accounts

d)

Auction Fraud

25.

------ was an initiative by the FBI and other government agencies to help target and convict cybercriminals:

a)

The USA PATRIOT Act 2001

b)

Operation Web Snare

c)

Operation Web Trap

d)

None of the above

26.

----- is a software that can be loaded onto a computer so the computer operations can be monitored by an outside party without the consent of the computer user

a)

 Spyware

b)

 Restoro

c)

LifeLock

d)

Malwarebytes