WorksheetsSNAF Quiz 3
Total questions: 15
Worksheet time: 9mins
Which one of the following statements is a recommendation from ServiceNow about Update Sets?
Before moving customizations from instance to instance with Update Sets, ensure that both instances are different versions
Once an Update Set is closed as “Complete”, change it back to “In Progress” until it is applied to another instance
Avoid using the default Update Set as an Update Set for moving customizations from instance to instance
Use the Baseline Update Set to store the contents of items after they are changed the first time
Which of the following is NOT captured in an update set?
Business Rules
Client Scripts
Tables
Views
Tasks
Business Rules run in real-time
True
False
Which of the following are types of client scripts supported in ServiceNow? (Choose four)
onCellEdit()
onChange()
onRun()
onload()
onSubmit()
Which type of scripts run on the web browser? (Choose 2)
Business Rule
UI Policy
Client Scripts
Data Policy
Reports can be created from which different places in the platform? (Choose two.)
Metrics module
List column heading
View/Run module
Statistics module
When removing a user from a group, roles inherited by that group are revoked for that user
True
False
What role is required to access the My Work and My Groups Work modules?
knowledge_admin
itil
admin
catalog_admin
What are the two types of Visual Task Boards (VTBs)
Freeform
Collective
Data Driven
Record Flow
What is a non-technical interface for building and enabling process automation?
Knowledge
Flow Designer
Service Catalog
Virtual Task Board
Which knowledge base workflow immediately publishes a draft article without requiring an approval?
Knowledge – Approval Publish
Knowledge – Quick Publish
Knowledge – Instant Publish
Knowledge – Time Publish
Which of the following is not a flow trigger type?
Record-Based
Date-Based
Application-Based
Preference-Based
Which knowledge base workflow requests approval from a manager of the knowledge base before moving the article to a state of published?
Knowledge - Approval Publish
Knowledge - Instant Publish
Knowledge - Instant Retire
Knowledge - User Publish
A system admin wants to define conditions that are evaluated against users to determine which users can create, read, write, and retire knowledge articles. What would the sys admin use?
Access Control Rules
User Criteria
User Security
ACL
A service catalog may include which of the following components?
Catalog Items, Asset Contracts, Task Surveys
Record Producers, Order Guides, and Catalog Items
Order Guides, Exchange Rates, Calendars
Order Guides, Catalog Items, and Interceptors
