WorksheetsMatch Issue Type
Total questions: 2
Worksheet time: 3mins
Drag and match the correct issue type
Client’s question “Can I refer and earn in Exness?”
7.1 Partnership Registration & Inquiry
When client clicks on the deposit page in PA, it shows “Something went wrong”
4.5 Website & PA functionality
Error seen during trading hour: “You can’t trade at this time”. BO shows “Restriction-Trading; Auto-Restrictions due to alert. UID under AFC review”
17.1 - General Inquiries
Client is using Exness Web Terminal, wants to know how to change the timezone from UTC to Indian Time?
12.5 Other Issues
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Client asked about minimum deposit/withdrawal using Online banking
3.1 Payment General Question
Client deposited USD 1030 via UPI QR, 2 mins ago and wanted to know status of the payment
3.4 Deposit Not Received (Urgent)
Client withdrew INR22,630 using bank card but received only INR20,420
3.5 Withdrawal Not Received (Out of timeline)
Client trying to withdraw using Online Banking. After filling details, the “Confirm” button is greyed out
4.5 Website & PA functionality
Deposit using Bank Card in Exness Trade App - “Continue” button greyed out after entering all the details. But it is working fine on website
10.3 Financial Operation
