How would you add missing fields to a list view you are working with?

How does Salesforce configure customer's Salesforce instances.

What is the greatest benefit of implementing multiple Salesforce products?

Where is the default currency locale configured in a Salesforce org?

A user who is not an admin wants to learn about an app in the AppExchange. How should they go about doing that? 

A company is looking to integrate their internal system with Salesforce. The App exchange didn't have any solutions. How should the company create the integration? 

What type of dashboard should be used so it shows the data that a usar has access to? 

Where can you go to find pre-built solutions to extend the functionality of Salesforce?

A Salesforce professional that customizes Salesforce using imperative programming is what?

What is a consideration of multitenancy?

What is Salesforce?

What is Salesforce Customer 360?

Where can you maintain your Salesforce certifications?

When MUST you use a Trailhead Playground?

CRM stands for what?

A charitable organization is keen to find a solution to help them with fundraising, grantmaking, and program management. Which would be the most appropriate Salesforce Cloud?

A company would like to be able to manage their sales pipeline from prospect to deal, as well as be able to forecast future sales. What Salesforce Cloud would support this?

TDX stands for?

Where can you post and vote on suggested enhancements to the Salesforce platform?

Where can you go to find real-time information on system performance and security for Salesforce orgs?

What function in Salesforce reports can help you identify how many distinct values are in a column?

What feature can be used to highlight different summarized values in a report?

You have created a report that shows all Opportunities. You would like to see Opportunities by Account. What should you do?

You would like to identify Accounts with open Opportunities and open cases, displaying the details side by side. How could this be achieved in a report?

The Marketing Manager has asked you to generate a list of contacts for a mailing list. What type of report would be the most appropriate to use?

Data about an individual Company, Contact, or Opportunity is stored in what?

When an employee leaves an organization and should no longer have access to Salesforce, what should be done to the user record?

A US-based company has recently opened a small European office in France. The European team is complaining that the time zone and date/time format is confusing. To ensure all users have the correct time zone and formatting, what should you suggest?

A user would like to create an email signature. How could this be achieved?

A user would like to be able to share a list view with several users that do not share a role or profile. What could an administrator or delegated administrator set up to enable this?

What is the easiest way to locate a setup page within Setup?

Where would you go to customize and configure your Salesforce org – for example, create new users or check how many licenses you have?

A user has mistakenly deleted an Opportunity record. Where can you find the recycle bin?

You would like to search for “Acme Corporation” in Salesforce, but when using the global search bar, you are being presented with too many records. What could you do to reduce the number of results?

The VP of Marketing, Kimberley, has created a new list view called “Marketing Qualified Leads” and shared it with the public group “Marketing Users”. Ash, the Marketing Administrator, has told her he cannot see the list view. What could be the problem?

How can you restrict certain users’ ability to view a dashboard?

You need a field on Opportunities to be required only when the stage is equal to “Closed Lost”. How can this be achieved?

What feature of Salesforce would prevent users from logging in outside of specific hours?

The recruitment team should not be able to log in to Salesforce from home. How can this be prevented?

What feature of Salesforce would allow you to create relationships between Accounts?

What type of relationship exists between an Account and a Contact?

What is NOT an example of a standard Object?

What feature enables you to bundle permission sets together?

Sales users must enter a Closed Lost Reason when the Opportunity stage is changed to “Closed Lost”. How could you enforce this?

What can optionally be created when converting a Lead?

A Salesforce associate wants to connect with other Salesforce associates in their local area.
Which Salesforce resource allows them to network and collaborate with others based on role and location?

Get Cloudy Consulting (GCC) plans to migrate from a legacy CRM system to Salesforce. GCC currently uses a dedicated single-tenant, on-premise system and wants to utilize a multi-tenant architecture like Salesforce uses.
What is one feature of multi-tenant architecture?

An organization wants to implement Salesforce into its business model. The requirements include:
* Operations management
* Program management
* Grantmaking
* Fundraising
* Marketing
* Engagement
Which cloud is preconfigured to handle all of these requirements?

A Salesforce associate tries to create a new user in a sandbox using Astrogetdoudy.org as the username and it fails.
What is the problem with creating the Astro3getcloudy.org' username?

Get Cloudy Consulting (GCC) currently supports its customers via calls and emails. GCC wants to meet the needs of digitally savvy customers by offering support via web chat as well as SMS, Facebook Messenger, and whatsApp.
Which Salesforce product should meet this need?

What should the account owner at Get Cloudy Consulting use to learn the sum of the amount for each opportunity?

How should a Salesforce associate ensure a dashboard has the most current data?

A nonprofit organization wants to help ensure residents in their area receive health checkups. The nonprofit also wants to ensure resident tracking history and all data are stored in a way that complies with local privacy laws.
Which Salesforce cloud solution should help meet these needs?

A manager can see all of the records owned by their team, but not records owned by other teams.
How is access to the records being controlled?

Get Cloudy Consulting (GCC) has recently been onboarded as a Salesforce customer. GCC wants to enroll its in-house IT administration team in a Salesforce instructor-led training workshop.
Which resource provides virtual and in-person learning that should help the team accelerate their Salesforce knowledge?

A Salesforce associate has received a request to create new users for a group of new employees.
Where can the associate check the number of licenses available to be assigned to the new employees

A sales manager requests a report that shows total opportunity amounts grouped by:
* Small opportunities - Amount is less than $50,000.
* Medium opportunities - Amount is between $50,000 and 5100,000.
* Large opportunities - Amount is more than $100,000.
How should the Salesforce associate create a field to show the amount as described above?

A Salesforce standard profile end user is looking for specific information on an Opportunity record page. They are overwhelmed by the required scrolling to see the page.
What should the user do to simplify the page to see only what they want?

A Salesforce associate wants to add a new related list of cases to Account. Where should the associate go to add the related list to Account?   

Get Cloudy Consulting wants to group its contacts by Region. On most records, this text field is blank or misspelled. Which action is recommended to ensure there is correct data for this field?  

A Salesforce associate is working from a custom Contact list view and noticed key information is missing. What should they do to add the missing information?

A salesforce associate wants to retrieve a record for a business but only remembers a portion of the business name. Using the fewest clicks, how should the associate search the account records for the desired business?  

Get Cloudy Consulting (GCC) wants to migrate to Salesforce as its business continues to grow. GCC's needs include: 

Communicating available products and service tio its prospective customers 

Improving its sales pipeline forecast and management quarterly revenue goals 

Offering support to customers through its website, consider for implementation?  

A Salesforce Associate is asked to review multiple reports from the current month's folder and bring insight into a meeting. How should the associate locate all the reports in a single location from the Report object?  

Get Cloudy Consulting currently stores information about is customers and partners in the Account object. There are a few details specific to partners that are not applicable to customers. What is the recommended way to display only the information application to each group?   

An employee at Get Cloudy Consulting recently changed their name. They received a new email address Where should these changes be updated?   

A Salesforce associate wants to quickly create an org where they can learn, practice, and develop Salesforce skills.  

Which action(s) must be taken for Salesforce updates?  

What is the data relationship between Accounts and Contacts

Where do you find information about the number of licenses available for use? 

What wildcard is used to match only one character at the middle or end of your query when searching in the global search?

What is true when creating a user in Salesforce? 

Report and Dashboard folders serve what purposes?

A user as a requirement to gai additional access to edit opportunities and is currently not able. How should this access be assigned?

How do you add multiple contacts to your Salesforce account detail pages?

What is a Trailhead Quest?

Your are interested in a net new field for reporting purposes. What Salesforce resource would you most likely work with to get that added?

What type of report should be used to show grouping and summarizing by row and column? 

What is the first thing you should do if the performance of your Salesforce instance is really slow?

A user need to change their first name in Salesforce. Where do they do that?

A hospital is looking into using Salesforce. What Salesforce cloud would best suit their needs?

When using Trailhead and following along the projects in the environment that Salesforce provides, what is the name of that environment? 

A certain field should only be required when a lead is in a particular stage. How should this be implemented?

You company wants to know how many times each customer has reported an issue. What Case relationship should be reported on to find the answer?

What action do you take on a dashboard to set up automated emails?

How would you bring up a Salesforce or Service Console?

A company uses an online form and emails customers. What Salesforce cloud should it implement?

Get Cloudy Consulting (GCC) will show its data on a dashboard where the data is visualized within a range.

Which dashboard component type should GCC use?

Where can you access the recycle bin in Lightning Experience? 

How can you show on specific ata for Dashboards given certain criteria?

In a list view of leads, what can a user do to more easily update the stage of the leads?

A company wants to spread awareness about their products, have an online customer portal, and support customers with the issues they bring up. What Salesforce Clouds should they use?

What is the max number of records a report can have?

Where should a user set up their personal email signature?

What Salesforce Product would best reduce the workload of Customer Support reps?

The company ABC LLC is implementing Salesforce with the help of  XYZ LLC to add an application from 123 LLC. Wich roles are each company doing?

Different departments need to make sure their users have the same base access for their respective departments. How should this be implemented?

Where should a user change their locale?

Your Salesforce has multiple types of Cases that require different fields. How should your company support this business need?

Where does Salesforce encourage professionals to connect with a community of other Salesforce professionals?

Two users in the same opportunity record are seeing different fields.

What is the reason for this?

A Salesforce associate deletes an Account of a company that recently went out of business.

Which other related records are automatically deleted?

Which tool creates a visual representation of objects and their relationships?

Get Cloudy Consulting's growing marketing team is on a custom profile named Marketing Team.' The team currently has Read access to leads and opportunities- Two marketing managers need Edit access on leads.

What should the Salesforce associate do to grant them the access they need?

Get Cloudy Consulting requires a value in the Status field every time a record is created or edited.

What should they do to enforce this?

A Salesforce associate has been asked to identify all contacts that have had interactions with their company in the last year.

What should the associate do to identify these contacts?

When a sales rep needs to give an additional discount for an opportunity, a manager needs to review and authorize the discount request.

What should be used to lock the record before a decision is made?