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WorksheetsRent Payments Quiz
Total questions: 10
Worksheet time: 41mins
In the general context, what 2 things need to happen for a rent payment to be considered successful?
The points need to be added to Loyalty
The member needs to pay Bilt
The payment cannot show "suspended" on Retool
Bilt needs to pay the property
How can a OON member pay his rent through Bilt?
By using his Bilt Mastercard on the property's portal
By using a linked bank account on Paypal
By sending a check though the app
By using the Rent Account
By paying through the app directly to the property
How can a INN member pay his rent through Bilt?
By using his Bilt Mastercard directly
By using the routing number and account numbers
By sending a check though the app
By using the Rent Account
By paying through the app directly to the property
What happens when the member pays with Bilt Protect ON?
A balance is added to Bilt Mastercard to offset the rent charge
The rent amount is charged to his card
The rent payment cannot get NSF due to BP ON
Bilt withdraws the rent amount from the member's linked bank account
By paying with BP ON the member doesn't have to pay additional fees
What happens when the member pays with Bilt Protect OFF?
A balance is added to Bilt Mastercard to offset the rent charge
The rent amount is charged to his card
The rent payment goes through faster
Bilt withdraws the rent amount from the member's linked bank account
By paying with BP OFF the member 's credit limit is temporarily increased
What is the first step Bilt performs when the member initiates an INN payment?
Charge the Bilt Mastercard to pay the property
Notify the property that the member paid the rent
Notify the member's bank so that the funds can be withdrawn
Take the funds from the member's linked bank account
Send the rent check to the property
In order to confirm if a INN payment actually went through successfully, what two Retool tabs must be checked?
Loyalty
Payments
Ledger
Virtual Accounts
General
In order to confirm if an ONN Rent Account payment actually went through successfully, what two Retool tabs must be checked?
Loyalty
Payments
Ledger
Virtual Accounts
General
If the member is paying with a check, what is the standard mailing time for those payments to arrive?
7-10 business days
7-10 calendar days
3-5 business days
Overnight
2 - day shipping
The member wants to know if their INN rent payment submitted today went through. You check Retool and all the necessary steps were completed. The payment was already added to the ledger. What do you tell the member?
I can see here that there are no issues with your payment so your rent is paid
Payments usually take 3-5 business days to fully process
I can see here that we already sent the rent check for your payment. Please wait for 7-10 days for the check to get to your property
In Network payments get to the property right away since they are part of the Bilt Alliance. You're all set
You need to check with your property so they can confirm if the payment has been posted to your account
