Font size
WorksheetsCore abilities CA01 Level 3
Total questions: 19
Worksheet time: 11mins
What criteria are used to determine the appropriate language of communication
( 2 correct answer )
Using proper grammar
understand by all parties
using the national language
using the international language
Which are the aspect of sign language?
( 3 correct answers)
Graphic
Voice quality
Body movement
Facial expression
How to be the effect communicator?
( 3 correct answers)
Organizing recipient
Communicating with speech
Creating the right environment
Communicating with body language
Which are the correct statement about vertical communication?
(2 correct answer)
to spread the message across the base
to spread the message on the same level
to control the flow of information and decision making
to coordinate taks work together and resolve conflicts
what is the name called for scientific study of language?
Linguistic
Phonetics
Pragmatics
Semantics
What is the main purpose of language?
Effective information
Sensitive information
Confidential information
Communication information
What can be used in encoded into secondary media beside natural type of spoken and signed languages.
Tactile stimuli
Hand waving
voice recording
reading materials
What is produced by spoken language?
noisy sound
sign language
articulate sounds
vibration sounds
what is the correct way creating the right environment?
choose the right time
choose the dark place
choose during driving
choose the coffee shop
what steps to be take to rectify the compromised situation?
agrument
bargaining
agreement
discussion
what type of negotiation when people pretend to negotiate but no intention of compromising?
Bad faith negotiation
multi party negotiation
win- lose negotiation
collaborative negotiation
what is negotiation style that individuals dont like to negotiate unless warranted their goals?
avoiding
competing
collaborating
Accomodating
which statement are false about negotiation.
Argument process
to resolve a conflict
to get a common ground
agreement to settle different
what attitude we should have to be a good negotiator?
(3 correct answer )
Decisive
defensive
good listener
good communicator
why BATNA is important in negotiation process?
to avoid negotiation conflict
to define a negotiation limit
to get a negotiation outcome
to plan a negotiation strategy
why a good knowledge of negotiating techniques is important in negotiation skill?
( 3 correct answer )
to reduce cost
to maximize confidence
leading to the desired outcome
increased harmony among team
Which statement is correct about negotiation?
Compromise to take action
Compromise to get suggestions
Compromise to reach agreement
Compromise to create a positive relationship
what kind of behavior needs for having good conversation during communicating in private places?
be respectful and mindful
direct to the point
just list the point
don’t listen any question
What will be the act as anchors, bringing focus and clarify to organizing communication.
key points
good response
more applause
standing ovation
