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WorksheetsAGS 529 ABLE Knowledge Check July 2023
Total questions: 14
Worksheet time: 11mins
Can you transfer funds from a minor-aged beneficiaries UGMA/UTMA account to an Individual-type account?
YES
NO
When a distribution is sent to the Custodian on a UGMA/UTMA account
who receives the 1099-Q?
The Custodian
No 1099-Q is generated
The Beneficiary
Both the Custodian and the Beneficiary
If an Account Owner calls on a MOD UGMA/UTMA account and the account is Frozen because the beneficiary has reached Age of Majority, can a withdrawal be processed?
Yes, a one-time exception to the school only. A
WR (work request) should be sent to the withdrawal queue and an alert placed on the account.
No, the account must transfer to the beneficiary first before a withdrawal can be done.
Yes, to the beneficiary only.
Yes, to the AO, Beneficiary or to the school as a one time exception.
The Custodian of UGMA/UTMA account type for MND plan is calling about receiving a notice stating the account has a freeze due to the bene's age - They state they do not want to transfer funds to the beneficiary, that they believe the account was restricted prematurely. Is there an option?
No, they must transfer the funds to the new beneficiary.
Yes, they can do a one-time w/d to the school, then they need to transfer ownership to the beneficiary.
Yes, they can make a full withdrawal payable to the beneficiary
Yes, the Custodian can send a New Age Letter
For a plan in the UGMA/UTMA Project (other than WV/COA Plans) what is needed to transfer ownership to the beneficiary, once they're no longer a minor?
Enrollment/
Application Form and a completed Transfer Form
Enrollment/
Application Form and a Letter of Instruction
(or Transfer/AIC Form)
Enrollment/Application Form and Withdrawal Form
Letter of Instruction with Withdrawal Form
NYD, The New York Plan has Harlem Children's Zone Accounts. What is the website?
Harlem
childrens
zone.org
Harlem
childrens
zone.com
HCZone.org
HCZ.org
How can you tell an account received a Freeze Notification Letter in regard to the UGMA Project?
There will be a Maintenance category case note and a freeze on the account
The account is frozen
There is an alert on the account
The caller will tell you they received a letter
The caller has a NYD Plan account. They want to send a withdrawal to the school via Flywire. How much is their fee?
$0.00
NYD does not participate in Flywire
$10.00
$15.00
What is needed to authenticate the account of a Deceased Account Owner, with a 3rd party caller? (select all that apply)
AO/Trustee's
full name
Account Number
Beneficiary's
full name
AO SSN
If there are no funds in the Deceased AO's account, what are you allowed to relay to the caller?
Nothing - Route to Special Handling queue for them to review and CB
Inform caller, "There are no active accounts under that name."
Tell them the account is closed and when it was closed
Nothing - Transfer to the Special Handling Line
Do we Freeze a Trust account if a TTEE (trustee) calls to advise another TTEE has passed away?
Yes - Route a case to Special Handling
No - we'd only follow DAO SOP if advised there are no surviving trustees
You have relayed Special Handling's instructions on a DAO (Death of AO) account to an SAO (Successor Account Owner). Next you should:
Notate the existing DAO case that the notes were relayed then route to Complete
Notate the existing DAO case that the notes were relayed and route to SH Outcall
Create a new DAO case
If you suspect your caller is impersonating the AO and you are following the fraudulent activity procedure – can you complete a transaction with the person if they clear security?
No - Tell them they're suspicious and to never call back
Yes - Alert your TL real-time, if possible, and begin preparing to send the call details to be reviewed by your TL & Fraud
If you suspect someone is impersonating the AO and they cannot fully pass security, what do you do? (Select all that apply.)
Do NOT disclose account specific details
Advise to CB with necessary security information
Add an Alert onto the account
Leave detailed notes
